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Wag Hotels - Santa Clara

4.3

About this business

Location details

2000 Duane Ave, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3821 reviews
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Gina L.'s profile image
Gina L. 
rating
3 years ago

We love that we can bring our dog to any Wag hotel. We're usually based in Oakland so when we come to San Jose we can have peace of mind knowing that our dog is in a trustworthy dog care center. The staff is always nice and helpful! 

Business response:

Hello Gina, Thank you for your kind words. We love having your pup here while you are out! 

Paul Y.'s profile image
Paul Y. 
rating
3 years ago

The people who work here are dog lovers. I trust them to care for my Boston terrier. The facilities are clean and safe. The pricing is competitive. 

Business response:

Hello Paul, We absoulity love taking care of your furbaby! We look forward to seeing you both again soon. 

Debbie Z.'s profile image
Debbie Z. 
rating
3 years ago

The staff who welcomed us at the front desk were so helpful and understanding. We had spoken with the general customer service line and they had not provided us with all of the pricing information they should have. The additional fees of which we were not informed were waived for this one visit and they patiently and clearly explained how the pricing structure works. We will be returning here again - our pup had a great day and we didn't have to worry about him! 

Business response:

Thank you Debbie for your kind words. We are glad you had such a great experience with your pup here. We can't wait to see you guys again soon! 

Vanessa L.'s profile image
Vanessa L. 
rating
3 years ago

Love this place! Nori hates the bath, but Wag did an awesome job and we are glad we found them. 

Business response:

Hello Vanessa, We loved being able to pamper Nori for his spa time! We hope to see you and Nori back very soon! 

Mary C.'s profile image
Mary C. 
rating
3 years ago

Great job with a very anxious dog for a several day stay. Definitely recommend them. 

Ernesto G.'s profile image
Ernesto G. 
rating
3 years ago

OK, I know Wag Hotels has been in the news lately, and the press has not been flattering. I have a different side to tell you about. We are not a drop our dogs off while on vacation customer. We are not the occasional user. We are 5-6 days a week users for our 2 rescue dogs since 2014. Both of our dogs require "special care" since they are not dog friendly. The team in Santa Clara goes out of their way to make sure that our dogs get the special treatment they need. I am not talking about opening a gate and letting th... read more

Business response:

Thanks for the great review Ernie!! Opie and Lala are both great additions to our newest location and we love having them here everyday!! Sincerely, Wag Hotels Santa Clara team 

Regina Z.'s profile image
Regina Z. 
rating
3 years ago

Our baby loves the play time he gets with his fur friends and we know he is always in good hands and comfortable when he boards at Wag!! We love the web cam and the treats that we can share through Petzi! 

Dawna E.'s profile image
Dawna E. 
rating
3 years ago

Great place fir your family pet to go a have a mini vacation. The staff are really dog friendly. The location is convenient, not to far from the airport. My pet Dig of was taken very good care . 

Samantha L.'s profile image
Samantha L. 
rating
3 years ago

These guys keep it professional and fun. We have used a couple of other spots but love the space at Wag. Late pickup fees are waved if you buy a package--when we do late pickup (which is often) Zach is always kind, courteous, professional and prompt. 

Frequently asked questions about Wag Hotels - Santa Clara

How is Wag Hotels - Santa Clara rated?

Wag Hotels - Santa Clara has a 4.3 star rating with 821 reviews. 

When is Wag Hotels - Santa Clara open?

Wag Hotels - Santa Clara is closed now. It will open tomorrow at 9:00 a.m.