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Wag Hotels - Santa Clara

4.8

About this business

Wag Hotels is the Ultimate Stay & Play Resort Located in the heart of Silicon Valley, Wag Hotels Santa Clara pet hotel is the ultimate boarding and daycare destination for cats and dogs. Our luxury pet resort is open 24/7 every day of the year and is conveniently nestled just off the 101 freeway. We feature an array of services and amenities that can be completely customized to your unique pet. 

Location details

2000 Duane Ave, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8625 reviews
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Jaskiran D.'s profile image
Jaskiran D. 
rating
2 years ago

This place honestly was such a lifesaver and stress reliever. I could leave my dog overnight there knowing he was in good hands and well cared for. The staff there is truly amazing. My puppy always gets excited to go there as he loves the all day puppy play! Thank you to the staff for taking good care of my dog! 

Business response:

Hi Jaskiran, Thank you so much for a wonderful review. We love having Pumpkin here and can't wait for his next visit. We truly appreciate your kind words and can't wait to pass them along with the team. Sincerely, Maria and the SC Wag Team! 

Gabriela H.'s profile image
Gabriela H. 
rating
2 years ago

Sweet Cream had a blast at all day play while we were on vacation. I highly recommend if your dog needs to get their energy out. It is a much better solution than just 2 walks a day with most boarding situations. 

Business response:

Hi Gabriela, Thank you so much for this great review. We loved having Sweet Cream here. She loved hanging around with her new Bff Roscoe as they both lounged around. We can't wait to see her sweet face here again. Sincerely, Maria Villalpando and the Santa Clara Wag Team 

Emma D.'s profile image
Emma D. 
rating
2 years ago

Had a friend recommend wag hotels for boarding and daycare & was in desperate need of a new boarding facility for my pup so I ended up here and have not been disappointed. They offer grooming, boarding & daycare services. I've used them for boarding several times & they are very attentive and welcoming to my dog & I feel safe leaving him with them. My only critique would be the reservation system but I know it's fairly new for them so I'm not overly concerned about it. They've been great answering any questions or concerned ... read more

SB B.'s profile image
SB B. 
rating
2 years ago

I wish I could give you more than 5 stars. My pup has learned to socialize in your play groups, everyone knows his name when he comes every week and he returns home exhausted. He has also boarded here a few times and the care is truly that from pup lovers. Thank you for everything you do! It's a real piece of mind. 

Mary Beth D.'s profile image
Mary Beth D. 
rating
2 years ago

We took our Coton boys in to be groomed at Wag hotels by Jennifer today and I can't begin to express what a wonderful groomer she was. Not only did she listen to how I asked that they be trimmed and did a beautiful job, but she was so patient and kind. We have 1 and 13 year old pups with very different personalities and she took her time with each one of them to make sure they were comfortable and had a good experience. You can tell she is such a dog lover, because they absolutely fell in love with her. Then to top it off, W... read more

Business response:

Hello Mary Beth, Thank you for the kind review. We are so glad that the boys had a nice time during their spa day! They looked so cute with their fresh cuts. We cant wait to see them again soon. -Amber 

Kayla H.'s profile image
Kayla H. 
rating
2 years ago

My dog loves coming here! I've used Wag Hotels in Santa Clara for both doggy daycare during the day, or general boarding when I'm out of town. Although it's a little pricey, it's totally justifiable given the cameras they have and the care they give to your pet. It's also super convenient they're there 24 hours when you have a crazy travel schedule. Most places charge way more for picking up past a certain time, but Wag doesn't! They also have a nice lounge/lobby area with treats and such for your pet. I always get reeled in... read more

Business response:

Hello Kayla, We are so glad you trust us with Diego. We enjoy his company when he stays here with us He is a sweet boy! We cant wait to see you both again soon.-Amber, Wag Hotels Santa Clara General Manager 

Pedro G.'s profile image
Pedro G. 
rating
2 years ago

My dog (Tyke) loves coming here and I feel good dropping him off here with all the lovely and amazing staff that work here. People from all shifts and all levels are incredible; from managers, receptionists, playgroup attendants, and pet groomers. Donny has worked here for about the same time as Tyke has been coming and I appreciate his passion and integrity he exhibits every time I see him there. Zach is just as helpful and caring as well. Christen, the GM, has always been very attentive and responsive whenever there were i... read more

Business response:

Thank you Pedro for the kind words! we adore Tyke so much! We cant wait to see him again. - Amber, Wag Hotels Santa Clara General Manager. 

Nina L.'s profile image
Nina L. 
rating
2 years ago

I was a little skeptical handing over our puppy to the care of strangers working at a wag hotel but figured trying them out for daycare wasn't too risky. I booked a daycare reservation online. The reservation was pending for about a day so I called customer service. The woman on the line was able to confirm our reservation quickly and said the first two visits were free. First time visitors are checked in between 7-8 am so they can be socialized. We brought our pup in around 7 and he was checked in and ready to go in les... read more

Business response:

Thank you for the sweet review Nina. I am so glad that Kevin enjoyed his time. He is such a sweet little guy! We cant wait to see him again! - Amber, Wag Hotels Santa Clara General Manager. 

D J.'s profile image
D J. 
rating
2 years ago

I love this place. The employees are always so nice. Amber and Eileen are very helpful let me know he'll be in good care. That he won't be put into a room and only seen for a bit because of his breed. That I could also watch him play on camera. I did he looked like he was having the time of his life. I've been to other establishment who discriminate against breed. They wouldn't let my Pitt bull mix into group. He's very social and loves dogs and people. When I've taken him to other daycares they would put him in a kennel ... read more

Business response:

Thank you for the kind words DJ. We are so glad that your pup enjoys our all day play program. We look forward to seeing you and your fur baby back again soon! Amber, Wag Hotels Santa Clara General Manager. 

Frequently asked questions about Wag Hotels - Santa Clara

How is Wag Hotels - Santa Clara rated?

Wag Hotels - Santa Clara has a 4.8 star rating with 625 reviews. 

When is Wag Hotels - Santa Clara open?

Wag Hotels - Santa Clara is closed now. It will open on Monday at 9:00 a.m.