Wag Hotels - Santa Clara

Mary C. 

on Yelp

2 years ago

Great job with a very anxious dog for a several day stay. Definitely recommend them. 

Ernesto G. 

on Yelp

2 years ago

OK, I know Wag Hotels has been in the news lately, and the press has not been flattering. I have a different side to tell you about. We are not a drop our dogs off while on vacation customer. We are not the occasional user. We are 5-6 days a week users for our 2 rescue dogs since 2014. Both of our dogs require "special care" since they are not dog friendly. The team in Santa Clara goes out of their way to make sure that our dogs get the special treatment they need. I am not talking about opening a gate and letting th... read more

Regina Z. 

on Yelp

2 years ago

Our baby loves the play time he gets with his fur friends and we know he is always in good hands and comfortable when he boards at Wag!! We love the web cam and the treats that we can share through Petzi! 

Dawna E. 

on Yelp

2 years ago

Great place fir your family pet to go a have a mini vacation. The staff are really dog friendly. The location is convenient, not to far from the airport. My pet Dig of was taken very good care . 

Samantha L. 

on Yelp

2 years ago

These guys keep it professional and fun. We have used a couple of other spots but love the space at Wag. Late pickup fees are waved if you buy a package--when we do late pickup (which is often) Zach is always kind, courteous, professional and prompt. 

Deborah W. 

on Yelp

2 years ago

I love leaving my two dogs beeker and Koda! My experience with them has been amazing! 

Abby T. 

on Yelp

2 years ago

My dogs have been going her for over 2 years now. The both of them start whining with excitement once we turn the corner. They try to cut in line multiple times. They're not very patient. I love how I get a report on how they do in all day play. After my boy dog is handed to me he says hi and tries to go back in to play. My girl dog is really excited to see the employees, she's a 1 person dog and normally doesn't act like that with others. I know they're both really taken care of here. 

Grace M. 

on Yelp

2 years ago

I love bringing my dog, Cooper, here! I've been bringing him since 2019. The staff are very friendly and he's always worn out when he comes home from All Day Play. The drop off and pick up process is really easy and convenient. I love checking the Wag cam during the day for some peace of mind that Coop is doing ok. Some of my neighbors bring their dogs here too, so Coop usually has a friendly face when he comes. Highly recommend! 

Rachel K. 

on Yelp

2 years ago

After the yelp review, the Wag customer service team reached out to me through phone and email and tried to make up their poor services. I appreciated their offer and gesture. I can see they try to listen the customer and unhappy experience. They offered me another grooming session with a Salon manager who has more experience. I don't think it's necessary for my dog for now, since she went to another groomer after wag. But I appreciated the offer and their care for the customer.