Wag Hotels - Santa Clara

Emily I. 

on Yelp

3 years ago

Friendly staff, easy check-in, it was fun having access to video of our dog, and the facilities while not perfect (and seem somewhat older) are good enough to fit our needs. Also their offer for a free first and second visit was awesome! However, they send pictures of your dog each day, and on BOTH days our dog stayed (he went for 2 days) we received a picture of the wrong dog! The dog looked very similar to ours, but it was obvious from the photo that it was not in fact our dog. On the first day we thought it was just a ... read more

Denise F. 

on Yelp

4 years ago

I gave 5 stars only because 10 wasn't available. I love the friendly staff and the ease of the drive through. I use the grooming services and couldn't be happier. I drive 20 minutes just to use their services. :) 

Valerie R. 

on Yelp

4 years ago

The price is well worth it. I love that I'm able to use the WAGcam to see my furbaby and have their own cute little suite. They are very clean. I was very impress. The customer service is great and very patient. I love a place that cares. 

Dawn N. 

on Yelp

4 years ago

We needed a new place to board our sweet lil doggie in the Bay Area, and my husband saw the WAG building one day while driving on 101, so we decided to give them a try. So glad we did! Our lil princess isn't overly fond of playing with other dogs, but she still has a great time when we drop her off for daycare. Always tired, always happy! We know they're treating her right, because we get to watch her on the WAGcam via the WAG app (so nice). We tried the boarding option this last weekend, and got her an Ultra Suite. This wa... read more

Sarah P. 

on Yelp

4 years ago

Wag Hotels Santa Clara is my dog's home away from home. When I first brought my pup to Wag, he was not very socialized or friendly. The loving staff has taken him under their wings and loved him like their own, often giving him specialized treatment to suit his particular needs. The staff at Wag are all very friendly and most importantly, they love their guests and will bend over backward to make sure every guest is cared for, comfortable and happy! My job is very demanding, and in these COVID times, Wag has been my savior. ... read more

Laura F. 

on Yelp

4 years ago

I tried to leave a review last November and it was never posted. I am leaving 3 stars now in the hope of leaving a review that will be viewed. It use to be a top place to board. I noticed a change after Covid. You can no longer enter the lobby. Someone must come out and get your dog. It also has a phone number to call if no one is at Lobby desk. They seem to be short handed. The last time I picked up my dog they brought him to my car with poop all over his rump. This would never have happened before... read more

Alyssa P. 

on Yelp

4 years ago

I've been going to Wag Hotels to get my dog groomed for several years now. Elaina is the best groomer! She is super kind and so sweet to my dog, Jiji. She always does a great job at cutting Jiji's fur, and she's attentive to her skin health. Because Jiji has a lot of sebaceous adenomas, it can be difficult to find someone who is aware and cautious about grooming, and Elaina is awesome at doing so. The other employees at Wag have been kind to me as well when I go to drop off or pick up. Currently, if you're dropping or pick... read more

Daniela Z. 

on Yelp

4 years ago

Wow, thank you wag hotels for taking really good care of my fur babies! I have 6 cats that I needed to find a daycare for, very last minute. My house was scheduled to be fumigated so I was looking for something that was cat friendly & wasn't boarding since I just needed them to be taken care of throughout the day. It was my first time ever needing to have my cats be babysat so I was very nervous and anxious to just leave them anywhere. I came across wags and noticed how user-friendly their system was. Although I did have so... read more

Amehd G. 

on Yelp

4 years ago

I would definitely recommend this location. They were quick with first time turn around after submitting my paper work for my dog. They treated Winston so well ! He made some friends !