This profile has been claimed by the business owner or representative.
Wag Hotels is the Ultimate Stay & Play Resort Our West Sacramento pet hotel was the first in the Wag Family and boasts 5,000 square feet of playrooms, plus plenty of outdoor space where pets can hang out, meet new friends, exercise, and have fun - the Wag way. With over 160 private boarding rooms, our state-of-the-art facility gives us the ability to tailor each cat and dog’s care specific to their needs.
1759 Enterprise Blvd, West Sacramento, CA, 95691, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
We loved it! Our Siberian Husky, Marissa, stayed here for the first time on 6/21/19. We dropped her off each day for 3 days and picked her up early evening each day. Everyone is so nice and accommodating. She is not used to kennels so this was a big deal for her (and us!) but she did great. Made two new friends - Leo and Norman. We watched periodically throughout the day on the Web Cam and everything looked great. There was always a handler in the area with the dogs, which is reassuring. We will definitely be back wh... read more
Business response:
Hello Meredith, Marissa did have a blast in All Day Play, she enjoyed making friends but really liked getting love from our handlers. I'm glad you got the chance to use our free live web camera feed for the All Day Play too. Please bring her back soon, she is a staff favorite!
Whenever we leave town for an extended period of time, we always take our baby boy "Bentley" to WAG Hotel. He has such a great time and is always exhausted when we pick him up from playing so much and swimming with his friends. We love it there! Thank you so much for taking such good care of our boy!
Business response:
Hello Disa, We love having Bentley with us, we have so many different activities for our guests to chose from, that way you can customize their stay. Our Wag Kiki Play Pass is very popular because of the pool time. Thank you for taking the time to write this and we can't wait to see everyone again soon.
I boarded my gsd Brodie on 6/1/19. I was so scared to leave my boy because I have never left him before. But the staff was so kind and catered to my fears. I got Brodie the delux suite because I wanted to be able to watch him anytime I wanted and send recordings of my voice to him. That gave me so much comfort. I picked him up the next day and they had printed photos of him in the bone pool and he looked so happy. They also gave us a report card of how he did while he stayed there. I know feel like if I want to go on a vacat... read more
Business response:
Hello Katie, We loved having Brodie with us, he was so sweet and loved getting all the extra handler attention. I'm glad you got the chance to use the Petzi Camera we put into our Suites. I love that you can speak to your pet and you can instruct the camera to give them treats! Thank you for taking the time to leave this review and we can't wait to see Brodie again soon.
I took my dog to Wags in West Sac for the first time for 1 night boarding and 2 all day plays. I was able to tour the facility and liked the selection of rooms available in addition to the amenities that could be added on anytime. When picking up my dog, Nicole, the manager, was able to give me a report card of my dog's stay. She was very accommodating and made the entire process a positive experience. I would definitely recommend this location and their friendly staff.
Business response:
Hello Tamara, Thank you for taking the time to leave this review, we loved having Indiana with us. I'm glad you got the chance to tour the facility, we also have a live webcam feed of our All Day Play. We can't wait to see you and Indiana again soon.
These people are true animal lovers ! They always take such good care of my baby and I'm always satisfied when I leave. I've been to a few other groomers but I'm never quite as happy with the outcome as when I come here. Thanks to the fabulous groomers for always doing such a great job.
Business response:
Hello Samantha, Thank you for leaving this review, we do have grooming available everyday! We also have day care open everyday too, then they can play with other doggy's and get a salon service after that.
Every time I take my Golden Retriever there for grooming he turns out great! He loves it!
Business response:
Hello Travis, We love when Bosco comes to see us too! He is always such a happy boy and does such a great job with his bath and hair cut. Thank you for taking the time to leave this review for us, we can't wait to see you and Bosco again soon.
I have had nothing but excellent experience with Wag, and my dog just loses her mind the moment she realizes where we are going. She truly loves being there, and playing with all of her "friends". I have to say, though, besides the joy my pup gets from visiting Wag I also enjoy looking in and seeing how caring the workers are. So many times I check in on the cam in the afternoon, and one of the workers really stands out. He is SO kind to all of the large dogs, often hugging/holding and just loving on all of them! It makes m... read more
Business response:
Hello J.C. Thank you for this review, we love having Willow with us! I'm glad you use our All Day Play live web cam feed, it's one of the best parts of our All Day Play program. All of our handlers love cuddling with our guests, it's the best part of working here at Wag Hotels!
I used Wag hotels this last weekend to board my dog. It was my first visit. Really clean facility however the staff that I dealt with at check in was adequate. I was open minded since I work in the service industry too. I didn't really enjoy my first impressions with the front desk staff. Did not greet me or ask if it's my pets first time or returning guest etc. I didn't even know when the check in process was over for me. She just looked behind me and called the next guest up. Really felt uneasy leaving my pet with people w... read more
Business response:
Hello Justin, Thank you for providing this feedback, I do apologize that the check in was not the best it could have been. I know Charlie was shy when he first got here but warmed up quickly to the other guests and handlers. Please give us a call and we can discuss this further at (916) 373-0300, thank you and I hope to speak with you soon.
We bring our dogs here every time we need to board them. Great service and they take great care of the pups. My only complaint is that they are pretty expensive.
Business response:
Hello Melissa, Thank you for taking the time to leave this review, we do have many different options for boarding and day care that can help customize your doggy's stay. Our rooms range in price depending on size and additional services, we offer boarding package deals that will give our price a 10 to 15% discount. Please don't hesitate to call us if you have questions about these options, thank you again and we can't wait to see you and your family again soon.
Wag Hotels - West Sacramento has a 4.9 star rating with 835 reviews.
Wag Hotels - West Sacramento is open now. It will close tomorrow at 12:00 a.m.