Washington Radiology Washington DC

K B. 

on Yelp

4 months ago

Had a service April 2025. The medical care we received was good which is the only reason I have two stars, but the billing department has been an abject nightmare. I was told I had to pay upfront on the day of service, so I did. I was told that was the total I would have to pay, so I considered the cost covered. But I hadnt received anything applied to my deductible by July, so I started calling Optum and was told there was no account set up under the patient name. It took me 5 calls just to get the medical office and the bi... read more

R S. 

on Yelp

4 months ago

They have inappropriate and unethical billing practices. I am completely alarmed that I received notice from a collections agency before receiving a bill from Washington Radiology. It appears they waited 10-11 months to bill my insurance company and then immediately sent me to collections for not paying the copay when they never notified me about it! I am shocked this can even be legal. I have called multiple times and the billing department, which is not located at the practice, admits they made a mistake and had all kinds ... read more

Dc B. 

on Yelp

5 months ago

do not recommend Solis Mammography. Working backwards in time, my mammogram was 17 days ago and I have not received results. I called, and was told there "had been a glitch" that caused a nine day delay in review. While at their location, their unfriendly front desk staff disrespectfully discussed a woman who had been confused about parking after she'd gone back. Calling the person with whom I originally scheduled the appointment "apathetic" is an act of generosity on my part. I used to depend on Washington Radiology. That's... read more

Anne M. 

on Yelp

6 months ago

Most inept medical billing department that I've ever encountered. Despite twenty-one phone calls to them, they were still unable to correct their billing error and issue an accurate patient statement summary. 

Sam 

on Yelp

7 months ago

This review is not about the facility, lab staff, or it's equipment, it's about how it is almost impossible to get through to the 19th St location by telephone! I've tried multiple times, on multiple days, to reach the DC location by phone (202-223-9722), but no one ever answers. I follow the prompts and select the correct options to make an appointment, the system says you're being transferred to an attendant -- and then the call disconnects. When I tried the Chevy Chase location prompt, someone immediately answered, so app... read more

Megan F. 

on Yelp

7 months ago

Terrible billing practices and follow up, and if you ever want to contact them regarding billing, you can't actually speak to someone at Washington Radiology, you can only contact an outside group that does the billing. 

SamJ J. 

on Yelp

7 months ago

AVOID At Any Cost - There are many other options Their billing practices should be prohibited! Avoid them not only for their financial practices but to keep your sanity and save your own time. Washington Radiology billing practice is to create chaos so as to drain you away from demanding accuracy. 

Kerm T. 

on Yelp

7 months ago

I went into this process rather positive. Visit 1: Back and forth about appointment, insurance and fees. My heart rate was normal but too high for the machine. Needed beta blockers. No one told me this in advance. Rescheduled. Wrote physician for beta blocker prescription. Visit 2: that failure was my fault. Rescheduled. Visit 3: Arrived at the office to find that the practice had moved (no one told me previously) but I found the new location and arrived on time. They informed me that the machine "had just g... read more

Nick M. 

on Yelp

8 months ago

The office is just impossible to contact. I have called 6 times and on each occasion the system tells me that I am being transferred to an attendant and on each occasion I am then disconnected. Bizarre.