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Washington Radiology Washington DC
- Diagnostic Imaging
- Washington, DC
About this business
Location details
1145 19th Street NW, Suite 200, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most inept medical billing department that I've ever encountered. Despite twenty-one phone calls to them, they were still unable to correct their billing error and issue an accurate patient statement summary.
This review is not about the facility, lab staff, or it's equipment, it's about how it is almost impossible to get through to the 19th St location by telephone! I've tried multiple times, on multiple days, to reach the DC location by phone (202-223-9722), but no one ever answers. I follow the prompts and select the correct options to make an appointment, the system says you're being transferred to an attendant -- and then the call disconnects. When I tried the Chevy Chase location prompt, someone immediately answered, so app... read more
Terrible billing practices and follow up, and if you ever want to contact them regarding billing, you can't actually speak to someone at Washington Radiology, you can only contact an outside group that does the billing.
AVOID At Any Cost - There are many other options Their billing practices should be prohibited! Avoid them not only for their financial practices but to keep your sanity and save your own time. Washington Radiology billing practice is to create chaos so as to drain you away from demanding accuracy.
I went into this process rather positive. Visit 1: Back and forth about appointment, insurance and fees. My heart rate was normal but too high for the machine. Needed beta blockers. No one told me this in advance. Rescheduled. Wrote physician for beta blocker prescription. Visit 2: that failure was my fault. Rescheduled. Visit 3: Arrived at the office to find that the practice had moved (no one told me previously) but I found the new location and arrived on time. They informed me that the machine "had just g... read more
The office is just impossible to contact. I have called 6 times and on each occasion the system tells me that I am being transferred to an attendant and on each occasion I am then disconnected. Bizarre.
Had a DEXA scan done at the Park Potomac location in June and still have not received results despite contacting several times. And of course, they billed and got paid by my insurance company. I have used them for years for mammograms, but after this last visit, I will make a switch for my screenings.
I had my mammogram on 7/25 at the new location Solis on 19th Street, NW. I called several times and ask when the results will be ready. I received different dates, still no results on 8/19.
They don't seem to want to provide care. No one picks up the phone when you call for an appointment. I received a call back 36 hours later and when I did get someone on the phone (Ashley) she was unhelpful and dismissive. Lots of other places around that provide this service in a timely manner and nicely so don't stress yourself out
Frequently asked questions about Washington Radiology Washington DC
How is Washington Radiology Washington DC rated?
Washington Radiology Washington DC has a 2.7 star rating with 539 reviews.
When is Washington Radiology Washington DC open?
Washington Radiology Washington DC is closed now. It will open at 7:00 a.m.