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Washington Radiology Washington DC
- Diagnostic Imaging
- Washington, DC
About this business
Location details
1145 19th Street NW, Suite 200, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a DEXA scan done at the Park Potomac location in June and still have not received results despite contacting several times. And of course, they billed and got paid by my insurance company. I have used them for years for mammograms, but after this last visit, I will make a switch for my screenings.
I had my mammogram on 7/25 at the new location Solis on 19th Street, NW. I called several times and ask when the results will be ready. I received different dates, still no results on 8/19.
They don't seem to want to provide care. No one picks up the phone when you call for an appointment. I received a call back 36 hours later and when I did get someone on the phone (Ashley) she was unhelpful and dismissive. Lots of other places around that provide this service in a timely manner and nicely so don't stress yourself out
Rude staff, when I showed up, they made no mention that their parking lot opens an hour after their first appointment time at 6am. After taking my $900 they then said I'm just going to have to get my car towed and they wouldn't allow me to move it to the lot behind their office! I complained about this and said it was unacceptable that they too a grand from me and couldn't give me 5mins after they failed to warn me of the parking situation even though I asked. They rushed me thru to the table acted impatient during the sca... read more
I received a bill from this office -- there is no record of them attempting to bill my insurance, and the billing website and phone line are both not functioning, so I can't even submit a complaint or contest the amount.
Go anywhere else. After waiting 6 months for my appointment, I showed up and no one was there. Like no one: no receptionist, no technician, zero people. A few other patients were in the waiting room just sitting there. I tried to call, but of course didn't get an answer. Finally someone called me to say they were closed and was happy to reschedule me for 6 months later. I told them that was outrageous and asked to speak with a manager. I was told she would be in at 9:00 (my appt was at 8:00). Then, to add insult to injury, ... read more
Today is June 24, 2025. My primary physician wrote a referral for a testicular ultrasound on June 18, 2025. I have called every business day since then, staying on hold for 30-50 minutes, as long as I can while at work, and STILL no appointment. This isn't poor customer service; this is negligence.
I've been cancelled twice the day before my 745 am appointment for a screening mammogram. Each time they've cancelled the next Appointment is a month away. Both times they've cancelled claimed the machine was down. Is the machine really down or does someone not want to come at 745am?
I was asked via email, to call back to reschedule my appointment. I was stuck navigating their phone prompts for 25 minutes. I was told that my wait time is 9 minutes. It seems like the phone prompts keep going in circles. As of writing this review, I had no luck rescheduling.
Frequently asked questions about Washington Radiology Washington DC
How is Washington Radiology Washington DC rated?
Washington Radiology Washington DC has a 2.7 star rating with 549 reviews.
When is Washington Radiology Washington DC open?
Washington Radiology Washington DC is closed now. It will open tomorrow at 7:00 a.m.