Washington Radiology Washington DC

Adam R. 

on Yelp

2 years ago

This one-star review is not based on the quality of medical treatment. Washington Radiology was so incompetent and nonresponsive that I was never able to get treatment here at all. This rating reflects Washington Radiology's complete indifference to providing patient service -- particularly Dr. Sandra Allison. My experience with Washington Radiology started when my primary care practice ordered an ultrasound on my arm. I first made an appointment online at Washington Radiology's Chevy Chase location. When I arrived I ... read more

Deirdre K. 

on Yelp

2 years ago

My experience with Washington Radiology is that they are *very* slow to provide test results. I have had several tests done there, mostly routine MRI, and they are often late. They say that results will be available in "two to three" business days. This time we are on business day 7, real time 11 days. My doctor's office has called twice and they have been unsuccessful. If this were the first time, I would chalk it up to bad luck. But by now it's a pattern of bad behavior. If you go to Washington Radiology, be prepared t... read more

Kirsten S. 

on Yelp

2 years ago

I had a biopsy fall 2022 with Dr Malik, who was great. She looked at my ultrasound and said it was likely benign even before she did the biopsy, so I trusted her to make sound, non-alarmist decisions. When I scheduled my next mammo, I didn't remember I needed a diagnostic mammo and the scheduler did not tell me so I had a screening mammo, and asked the tech to put a note in my file to have Dr. Malik be the one to review it. Afterward, a scheduler who obviously had not looked at my records called me to come back for a dia... read more

Jeri E. 

on Yelp

2 years ago

I had an MRI of my neck because there were several indicators that pointed to the need. The service was punctual, respectful --- and WRA they went away. Both my MD and my Orthopedic Surgeon have been trying to get a call back or a finalized report so that we can devise a course of treatment. No responses. No call backs. No reports. In fact there was been no follow up at all, despite three separate sources calling them. I am going to contact my medical insurance to have them deny the charge and am going to schedule an MRI wit... read more

Maddy D. 

on Yelp

2 years ago

My OB/GYN referred me to Washington Radiology for imaging after I complained of swelling and tenderness in my breast/armpit area. I called Washington Radiology the day after my OB/GYN appointment, and the earliest radiology appointment available was over a month away. By the time my appointment came around, the swelling had subsided, but I decided to go through with the appointment to be on the safe side. Dr. Anjali Malik at Washington Radiology was my provider. She was unpleasant and had terrible bedside manner. After the ... read more

Kelly V. 

on Yelp

2 years ago

Receptionist informed me incorrectly that I could not make an mri appointment until Aetna preapproved and it would take 5-7 business days. I was told the only way I could get the test done was to self pay. I had an urgent need for the test so had to give them the money. Turns out I didn't need pre authorization and my insurance would have fully paid for test. But now they have been zero help getting my insurance company info they need to reimburse me. It's a total scam so they can make money off of sick desperate patients. 

Sonia C. 

on Yelp

2 years ago

Poorly staffed. Apparently this large healthcare provider is unwilling to pay for staff to cover the extended illness of a Dexa technician. Furthermore, WRA made an insufficient effort to notify me that I would not be having my scheduled imaging. Could go to Medstar but prefer to remain where my previous images were made. Sonia 

Richard S. 

on Yelp

2 years ago

Trying to schedule an appointment with this outfit is nearly impossible. They do not answer their phones; they will not return phone calls; the only procedure one can schedule online is a mammogram. 

Elizabeth K. 

on Yelp

2 years ago

NOTE: THIS REVIEW IS ABOUT THE ADMINISTRATIVE SIDE, NOT THE CAREGIVERS. Prior to a screening mammogram Washington Radiology repeatedly calls, texts and even makes robo-calls informing patients that they need to bring a written order. I am on Medicare which does not require a doctor's order for a screening mammogram. I called and (after being on hold a loooong time) asked why I was being bombarded with this false information. The operator confirmed that Washington Radiology does not require orders for screening mammograms. He... read more