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Washington Radiology Washington DC
- Diagnostic Imaging
- Washington, DC
About this business
Location details
1145 19th Street NW, Suite 200, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I requested my records in August 2024. I got an email today (May 8, 2025) that I can pick them up tomorrow. Calling 703 280 1397 is a waste of time as there's only a recording telling people to visit their website or write an email.
They are always running late. No respect for people's time. They don't tell you how late they are. You just sit there and wait. You have to plan for a whole half day for a simple exam.
I am in total agreement with others who have criticized the scheduling system at WR. I spent several days trying to get to a scheduler only to get transferred by an auto attendant and then told no one is available to told to leave a message or make an appointment online.
YOU MAY DIE IF YOU CHOOSE THESE PEOPLE. Show up with an order? Oh, for some reason you can't get your mammogram that day because they don't have enough technicians (cheapskates! put more on the schedule) or don't have enough machines (either way, why aren't you calling your appointments of the day to prevent them from coming in? Because you don't care in the slightest). Show up a month later again for the reschedule? they can't find your order. Imagine missing not one but TWO mammograms. Missing screenings like this ca... read more
I have been trying to schedule a bone density scan for over 7 months and they have cancelled two appointments and pushed them back. My order expired and I had do to get a new one. They apparently don't have enough technicians. It is a simple procedure so if you are having problems hiring then pay more for the position. My doctor has concerns about osteoporosis and it will be almost a year since she ordered the scan by the time I actually get it. A year I might should have been on medication. After this I will be going so... read more
It's getting to be like a Seinfeld episode with Washington Radiology. You can make an appointment but there's no guarantee that it won't be cancelled at very short notice. At this point, I've been trying to schedule my annual bone density scan since last July. At first, they weren't making any appointments due to lack of staff to perform the scans. Then, they scheduled me an appointment six months out at the farthest possible location from where I live. That appointment is supposed to be next week. They just called me t... read more
I have been going to WR for years. In the last two years - something has changed and the patient service has deteriorated. Not with the techs. But the scheduling and checking-in. One used to be able to call a central scheduling office and they could schedule you at any location based on what you needed and availability. Now you have to call each location separately. The Fairfax location only takes VM. If they call you back three days later and you miss the call - you start over. The two week back and further caused m... read more
Do NOT go here! I went in for an MRI in the very beginning of September and they didn't submit my claim to my insurance until NOVEMBER only after I called them every single week! I overpaid by a few hundred dollars since they made me pay before submitting a claim to my insurance (my insurance ended up covering most of the cost) but Washington Radiology refused to refund me it for WEEKS. Even in January (3 months after my appointment) I'm still waiting for my refund.
Their billing service provider is atrocious. The office significantly overestimated what my cost would be after insurance and overcharged me. I have been calling their billing office for more than three months to get them to refund me for the overpayment to no avail. Each time I've called they tell me it will take months more to process and mail a check. At this point I've filed a dispute with my credit card company instead. It's a shame, because the health service provided was fine, but I have no interest in fighting billin... read more
Frequently asked questions about Washington Radiology Washington DC
How is Washington Radiology Washington DC rated?
Washington Radiology Washington DC has a 2.7 star rating with 549 reviews.
When is Washington Radiology Washington DC open?
Washington Radiology Washington DC is open now. It will close at 5:00 p.m.