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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked with Jennifer Chang at Watermark, and had a great experience. She provided world-class customer service with very fast response times. I was happy throughout the entire process with all of her help. Highly recommended!!
I worked with Casey Lamm. He is very good at what he does and very responsive when you email him. He is a busy person and hard to get a hold of by phone, but with modern technology this is a non-issue. I had a non-standard loan since I was described as self-employed (I own several small companies). Consequently I had to have constant communication with Casey to ensure all of the additional files were submitted to him in a timely fashion. I strongly recommend anyone with a non-standard loan contact Casey frequently during the... read more
I went to Watermark after seeing their rate on bankrate.com. While there were other with similar rates, they has some additional fees. Watermark beat the lowest rate/fees that I was getting.After that, the process was very smooth. They helped my at every step and provided prompt feedback for any missing/delayed documents.Overall, a very positive experience. I highly recommend them.
I am very pleased with the way Jennifer Chang at Watermark Home loans handling the refinance for us. She took care everything for us, all we need to do is provide documents that needed. I like the Notary service coming out to our house for closing signing so we don't have to go title company to sign documents.
Just closed a loan with Ryan. It was an extremely competitive rate and therefore very difficult to get approved. Ryan managed the process smoothly and responded quickly to any questions. There were a lot of hurdles - but Ryan's competence and knowledge payed off in the end.
We feel very lucky to have Jennifer Chang as our loan officer. She explained everything and made the stressful process infinitely easier for us. She responded to all my phone calls and emails almost immediately. Very impressive!
Paul from Watermark did my refinance. With all the loan officers I encountered through my life(10+ total), Paul is so far the most knowledgable, and the most honest one. He never pushs for sale. He has always been patient and follow through the process.
Excellent service ++ through what has become a truly agonizing process for anybody trying to buy a house. We were all put through the wringer for weeks on end by the underwriting company but our Rep. Jennifer Chang at Watermark kept up the heat and got our loan pushed through. Bravo!
this was the first time I ever dealt with a loan company that I wasn't familiar with ... I had lots of questions and concerns .. Jennifer Chang put my mind at ease . She was so helpful.. Immediately responded to my calls.. Her knowledge and efficiency was impressive . Jennifer Chang really showed she cares and respects her clients . I thank her for everything she has done .
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is open now. It will close at 6:00 p.m.