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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Watermark was able to help me through the refi of my loan and covered almost all of the costs in addition to saving me $400 on my payments! I just couldn't believe all the help I received!
Paul was awesome throughout the whole process. He is very knowledgeable in all areas and helped us get the best rate possible.He was savvy enough to realize that we were a couple points shy on our credit score, and that if we were able to pay down a couple of our credit cards and then do a re-score, we would qualify for an even lower rate.Additionally all cost quoted on the first phone call were almost exact to the dollar on the HUD statement at close of loan!Thanks Paul !
Our experience with Watermark and Casey Lamm was fantastic. The loan process was easy and the documents were straight-forward. (Other vendors we investigated would add hidden fees and other "gotchas".) I really appreciated how well Casey kept us on-track and informed. I would highly recommend them to anyone in the market for a home loan.
Paul Graham helped me refinance and did a fantastic job. He was friendly, knowledgeable, and knew all the answers from day one. Everything was smooth as butter, alleviating any concerns I had about doing this major transaction with a company in another state.
I provided my mailing address repeatedly, including my closing documents. It was completely ignored and documents continue to come to my home address.After the initial conversations, I had problems getting my calls/emails returned unless they needed something from me.The knowledge was excellent and the loan was processed smoothly.
Business response:
It is Watermark's goal to ensure all clients receive the highest level of service and we regret that this client was not satisfied with our level of work on this loan. An attempt was made to reach this client to obtain further clarification on this issue but we understand that the original rate and terms were fully delivered for this client. Additionally, all disclosures and applications filled out by this client never had a different mailing address listed. We will continue to investigate this issue because in the end we do... read more
I found Watermark by chance on the interwebs and was very satisfied with my experience. I had some minor hiccups on the way and they were incredibly patient and helpful. The thoroughness of the process and the cooperation they showed me was above par. thank you very much.
Jennifer did a great job shepherding the refinancing process. She was very professional, responsive, and easy to work with. Would definitely work with her again on a new loan or a refinancing!
Watermark loans is a great mortgage company with fantastic rates and wonderful employees. Jennifer Chang was an absolute dream to work with. My husband and I had a lot of questions throughout this process, and Jennifer was always available to answer at pretty much any time of day. Her responses were within an hour just about every time we called or emailed her. Her professional and personable attitude truly helped ease any concerns we had every step of the way. From start to finish, Jennifer was our go-to girl and we would h... read more
It was the quickest a loan or refi has ever happened for me from beginning to end. Everyone was that I dealt with especially Cathy Dragna were very helpful and friendly. I highly recommend Watermark Home Loans.
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is open now. It will close at 6:00 p.m.