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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been trying for almost a year to get a HARP loan to refinance an investment property that was "underwater." The first attempt drug on for 7 months while we submitted mountains of paperwork and the lender stalled until the lock rate ran out. The second company never succeeded in getting the correct terms of the loan on any of 3 sets of initial disclosures that they sent. Finally, we happened upon Kenny George at Watermark Capital. We were amazed at his commitment to customer service. From the beginning the high level ... read more
Jennifer Chang was very patient and helpful in handling our home re-finance. In addition, Jennifer was very responsive, returning calls even over the Thanksgiving holiday as our closing date approached.
Ryan is the best. Before Watermark, I was very frustrated dealing with the big banks - there was too much run around and their rate was higher. When I got a hold of Ryan, he was sharp, a no non-sense kind of guy and explained to me in "Kindergarten" level how my refi would move forward. We established an aggressive goal of closing in record level and we did! We were able to close from start to finish in about 16 days. The best part is - my rate was lower than what the big banks offered! I highly recommend Ryan. Don't think t... read more
I refinanced two loans (primary residence and an investment property) with Ryan Sheets at Watermark. I do have great FICO scores and steady income. I am a very meticulous person and is familiar with the loan process. I already had shopped around for rates. So, I was impressed when Ryan was able to provide me with a better offer. Not only that, he emailed me an Excel spreadsheet with all the data! Jackpot! This allowed me to verify his numbers. Trust me when I say that it is CRUCIAL that you get an excellent loan processor/of... read more
I refinanced two loans (primary residence and an investment property) with Ryan Sheets at Watermark. I do have great FICO scores and steady income. I am a very meticulous person and is familiar with the loan process. I already had shopped around for rates. So, I was impressed when Ryan was able to provide me with a better offer. Not only that, he emailed me an Excel spreadsheet with all the data! Jackpot! This allowed me to verify his numbers. Trust me when I say that it is CRUCIAL that you get an excellent loan processor/of... read more
Ryan helped me through my refinanving my home with excellence. His calls were prompt and with all the knowledge I needed to go to the next step. With his help I was able to obtain the best rate at the time. Very good experience. Thanks again Ryan.
Ryan helped me through the refinance process with my home loan. Very knowledgeable and returned calls promptly. Our emails were excellent, with all the material I needed. Very good experience with refinancing my home. Thank you Ryan Sheets
Ryan Sheets of Watermark Home Loans was VERY responsive. He understood my needs and went "above and beyond" in taking care that my specifications were met. He was great with communications always called back within the hour. The loan went through VERY fast. When I went out of town over Thanksgiving, he arranged for a notary in a distant city to do the closing so that we could keep on schedule. I highly recommend Ryan Sheets and Watermark Home Loans.
It has been a pleasure to work with Watermark. Their service was efficient and honest. There were no hidden costs and we felt well informed throughout the process. We are especially grateful to have worked with Kenny George who left no stone unturned to give us the best service possible. I highly recommend Watermark to anyone who is looking to refinance their home.
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open tomorrow at 8:00 a.m.