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Waterstone Mortgage Corporation
- Mortgage Lenders
- Ft. Walton Beach, FL
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
123 Staff Drive Northeast, Ft. Walton Beach, FL, 32548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent lender! Very timely, responsive and great to work with. Would highly recommend using Waterstone Mortgage. Sue and her team have been fantastic!
Business response:
Thank you for the 5-star review. We're glad you had such a great loan experience with Sue. Enjoy your new home!
Sue and her team were so great to work with! They made the mortgage process seamless and were quick to answer any questions or concerns. I gave them a closing date and they made it happen!
Business response:
Hi Sheila, that sounds amazing! Thank you for taking the time to submit a review. We're glad Sue and her team made your loan experience such a positive one. Stay in touch!
The lender and the team were extremely professional and helpful. As a first time home buyer, they were very attentive and knowledgeable about VA home loans.
Business response:
Hi Travis, thank you for your review and thank you for your service! Congratulations on your first home. We are happy to know that working with Sue Botelho and her team was helpful and successful!
Sue and her team are very knowledgeable and professional. I highly recommend Waterstone. They literally made purchasing a home stress free and easy! This was my second purchase of a home and if I ever purchased a third, I’d call Sue! They are great!
Business response:
Hello, and thanks for your review. It's great to know that you enjoyed the homebuying process with Sue by your side! And lower fees/closing costs than expected? Sounds like a win-win! Congratulations.
This is the second home we've purchased through Waterstone. This time, we had to deal with a six-hour time difference as we're currently getting ready to move back to the area, and we never had an issue. Sue is always able to be reached and super personable. If you need something, give her a call.
Business response:
Glad you hear you had such a wonderful experience working with Sue once again. Thank you for your kind review and don't be a stranger!
Sue and her team are fantastic! She never backs down from a challenge. She goes over and above at all times to help her clients. If she can not do the loan she will be honest and help you figure out how to make it work if possible. Always upbeat and positive.
Business response:
Thanks for your kind words, Chris! When purchasing a home, it can definitely be helpful to work with a lender that is not only up to the challenge, but goes above and beyond as well. Plus, a positive attitude doesn't hurt! We hope to work with you again in the future.
I knew from the start I was in superior hands with Sue and her team at Waterstone Mortgage. While others worried if their loan would be done in time, I spent time figuring out what furniture would go where!
Business response:
Thank you. We are glad you had such a great experience working wth Sue and her team!
I have used Sue for the purchase of both of my properties. She and her team are amazing and work extremely hard! I would Highly recommend Sue and Waterstone!
Business response:
Thank you for your review! Hard work certainly makes for a smooth lending process, and we're glad that you had such a positive experience with Sue. Don't be a stranger!
I had a great experience with Heather. She was very professional and always working hard to get everything done. She was wonderful at keeping me updated on what was going on. I would highly recommend her to anyone who will be purchasing a home in the future!
Business response:
Thank you for your review, Lauren! Working with a loan originator who consistently updates you throughout the process can be a huge help. We're so glad that you had such a great experience working with Heather. We hope to see you soon!
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 346 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 8:30 a.m.