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Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Joe and team did a great job with my refinance. They were very clear with all the process steps and what I needed to provide to make it easy. All e-mail answered promptly and always picked up the phone when called. I would recommend them #1 to anyone.
Business response:
Thank you so much for trusting us to do right by you. You made it very easy for us to perform for you.
It has been a pleasure working with Joe and his team into getting aproved for our first house. Joe is very knowledgeable and he always answers your questions in a timely manner.
Business response:
Thank you so much for this great review. It was my honor helping you achieve your goal. I know you have bigger goals than this and we look forward to helping you accomplish those too.
Our experience with Joseph A Spisak and his team was outstanding. We got all the help and more that we needed, he was very clear about what we needed.
Business response:
Thank you for this awesome review!
I would recommend Waterstone Mortgage to anyone who is looking for a reliable and communicative lender! I had the pleasure of working with Joe and Kayla during my first ever home purchase, which occurred during the height of the COVID-19 health crisis. The fact that I managed to close early and with relatively little stress during this crazy and unprecedented time is a testament to how efficient and helpful they are. They were so available and responsive by email and phone whenever I needed them, and were incredibly well-org... read more
Business response:
Thank you for this kind review. You were great to work with in that you were detailed and took ownership of your home buying experience which allowed us to be who we are by taking great care of you.
When buying our first home, my husband and I started with Joe to try to figure out the whole process -- so of course when we were ready to upgrade, we went back to Joe and his team! This purchase was so different from our first time around, with so many more financial issues cropping up as we tried to manage buying and selling simultaneously, dealing with a contingent offer, navigating unexpected costs that came up along the way... Joe was so present, so honest and SO HELPFUL in getting us the best deal while also making sur... read more
Business response:
Thank you for this glowing review. I was truly happy to be of great help to you. You made it easy as you came to me with issues before they became problems. Keep in touch and you know I will too!
Team Spisak went above and beyond to get us closed on our home. We were referred to them after a different lending company took over 2 months of stalling and were unable to close. Joe and Kayla had our loan closed in 15 days! We were kept informed and if we had any questions we could reach them anytime by phone or email. Their website was very easy to use and navigate . We highly recommend Joe and Kayla!
Business response:
My team and I were happy to help you close on the home you loved after the prior lender left you in the dark since last November. Thank you for trusting us to help you not only obtain lower closing costs but more importantly get you into your home within two weeks of applying with us.
I have worked with Joe on two loans now. The customer service I received was outstanding. Working with Joe made the whole process easy. If you need a new mortgage or to refinance I strongly recommend using Joe.
Business response:
Thank you for this review. Providing excellent service throughout the loan process, is always our top priority. We are thrilled you continue to receive exemplary service from Joe. Don't be a stranger!
Joe is extremely knowledgeable, trustworthy and honest. If you have a mortgage question, a refinance question or are applying for a mortgage- I would suggest giving Joe a call. He'll have the answers.
Business response:
Thank you for the vote of confidence and for sharing your thoughts, David! Much appreciated.
Joe helped me understand the programs available to me for assistance in becoming a first time home buyer. Responds to questions and concerns quickly. Very helpful.
Business response:
Congratulations on your new home purchase! Love that low monthly payment!
Waterstone Mortgage Corporation has a 5 star rating with 712 reviews.
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.