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Waterstone Mortgage Corporation
- Mortgage Lenders
- Libertyville, IL
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
Location details
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Spisak team at Waterstone Mortgage did a great job helping us through our most recent refinance. We have been with Joe for a while (I think two buys and a refinance) and always feel like we have an "industry insider" on our side. We shopped the rates around and tried our best - but the best can't be beat. The team is very flexible and responsive and kept us (two busy working parents) on track. Great customer service, best rates, low closing costs. Thank you team Spisak!
Business response:
Thank you so much for the awesome review. I didn't even know a loyal client relationship for many years would have even shopped loan on me/us. LOL. So I guess it really is true that our pricing is awesome and we're on top of it for our clients. Great review!
From our first conversation to our home closing, the personal customer service we received from Joe and his team was nothing short of exceptional! Their attention to detail made the entire process seamless. We highly recommend Waterstone Mortgage and will definitely use this team again.
Business response:
Thank you for the awesome review. We care that all clients have the same type of experience you did. Stay in touch and we will too.
I worked with Joe and his team last year when I bought my place and when I saw interest rates drop earlier this year, he was my go-to guy to refinance. His staff is organized and he does a great job of explaining things, sometimes more than once, if necessary.
Business response:
Thank you for being such a loyal customer and for the great review!
Joe Spisak and his team were very helpful throughout our refinancing process. They answered any questions we had clearly and in a timely manner. They made the process easy and everything went very smoothly.
Business response:
Thank you for this kind review. You were also great to work with and made it easy for us to be of help to you.
We worked with Joe on our first home purchase and have used him for a couple refinances since then. Joe is very knowledgeable and explains everything so clearly. Kayla also did an amazing job keeping us informed and moving things forward. The entire process was exceptional from start to finish. Fantastic communication and follow-up, extremely trustworthy, and overall wonderful to work with. We highly recommend Joe and his team, and we will continue to use them for all our future mortgage financing needs.
Business response:
Thank you so much for the great review as this is helpful to others looking to buy or refinance when choosing a lender, like me, to work with.
I'm the type of person that likes to get to the bottom line quickly. Joe was able to do that for me and he locked in a great interest rate for me as well. Bare in mind I did have good credit and work diligently with Joe to make all the necessary adjustments to my spending and lifestyle.
Business response:
Thank you so much for the review! We're thrilled to hear you enjoyed working with Joe and his team. Open, clear communication is essential in the mortgage lending process, so it's great Joe provided just that. Don't be a stranger!
Joe and his team were extremely helpful with the entire re-finance process. Since this was my first time re-financing, I had a lot of questions but they had answers to all of them. They made me feel comfortable with my decisions. I highly recommend them if you are looking to re-finance your home.
Business response:
Thank you for sharing your experience. We truly care to provide clear answers in a way that's easy to understand. We wanted you, like all of our customers, to be able to make a comfortable and informed decision.
Joe was excellent at keeping us informed of the process. He called to make sure we understood everything, and he was very friendly and explained everything to us in a language we could understand. He made the whole process go very smoothly. Kudos also to Kayla, who did an outstanding job of helping us along the way. We refinanced a home in Florida, and we also purchased a home in Wisconsin. Team Spisak is the best!
Business response:
Thank you for trusting us to do right by you when it came to your purchasing and refinancing. We know you had options and were grateful you chose me and my team.
Joe Spisak is a true professional. Recently closed on my third property using Joe and his team. They were able to provide an extremely competitive rate and work the application through approval process for a clear to close in less than a month. Always there when you need them. Would highly recommend them for any financing requirement for a primary residential purchase.
Business response:
Thank you for this kind review. It's always good working with and for you.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 711 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.