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WellNow Urgent Care - Corporate

4.5

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Location details

60607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5579 reviews
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Jill White's profile image
Jill White 
3 years ago

Mix up Cover up Rip off My son had to get a Hair follicle drug screen done for a legal issue and the WellNow Fenton Mi location did EVERYTHING wrong - Began with : Wrong paperwork but test was done — Collector made several mistakes - Collector sealed foil wrong Collector left room 3-4 times Result : Fatal flaw So I’m out — 154+ miles of driving Hours of time $160 for test But WAIT: I WANT & PAID for some type of result - Crazy huh? Went back to get another test done — They wanted us to PAY AGAIN???? ... read more

Business response:

Hi Jill. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.  

Terry Mudge's profile image
Terry Mudge 
3 years ago

They keep spamming my page 

Business response:

Hi Terry. We apologize for any inconvenience! Facebook allows you to unfollow or hide any content you don't wish to see by clicking on the three dots in the upper right hand corner of the post. 

Candie Dunn's profile image
Candie Dunn 
3 years ago

Wait- terrible~ slowest place ever! 

Business response:

Hi Candie. Our team is working diligently to safely see as many patients as possible during our operating hours. We appreciate your patience and sincerely regret any inconvenience. 

Brandi Sugrue's profile image
Brandi Sugrue 
3 years ago

this is not an urgent care. this is a covid testing center. they made zero effort to find the source of my fever even though I've previously tested negative twice. 

Business response:

Hi Brandi. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with your full name, the date and location of your visit and the best way to contact you.  

Tracy Graves's profile image
Tracy Graves 
3 years ago

Five Star Care - this place is a joke! No longer taking walk Ins so be aware. Came at 6 and was told they couldn’t see me. Called the company they Told me to come back. Went back and they would not see me. Used the excuse that they had emergencies in the back but we saw no ambulance. Secretary was complaining about doctors being overworked and that’s the problem they can’t keep anyone. I’m sick and want to be seen I don’t really care about the employers problems! Happy to spread the word about the horrible service! 

Business response:

Hi Tracy. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with your full name, the date and location of your visit and the best way to contact you.  

Stefanie Blechman Shoag's profile image
Stefanie Blechman Shoag 
3 years ago

Went to the shaker heights location in Ohio back in January. They were unable to process my insurance even though I was on the phone with my insurance confirming that I was covered for my family of 5. I am still waiting to get reimbursed by WellNow and even though they keep saying they sent the claim to my insurance company, My insurance company hasn’t received. They are not helpful at all. 

Business response:

Hi Stefanie. Please reach out to billing@wellnow.com and include your full name and account number, the date and location of your visit, and the best way to contact you, and a member of our billing team will be happy to assist. 

Adam C Allen's profile image
Adam C Allen 
3 years ago

Walked into three of them Rome NY doing covid testing said we couldn't get seen said Syracuse has visits for urgent care went there they said only place was Oneida and guess what they weren't horrible 

Business response:

Hi Adam C, WellNow continues to welcome walk-in patients; however, if a center’s wait time exceeds its capacity, additional walk-in patients may be asked to return at a later time. For immediate assistance, we would be happy to care for you at another nearby WellNow center or you can speak with a provider seven days a week on our Virtual Care platform.  

Heather Marie's profile image
Heather Marie 
3 years ago

Seriously your a joke … I walked in and they asked me if I had an appt I said no and stated this is a walk in clinic correct? And she says well you need to make an appt and we’re at capacity.. not a single person In the waiting room…. seriously 😒…. It wasn’t for Covid which now the one on rte 4 in east greenbush is a all Covid site which is a joke by the way.. the fact you need a all Covid site is ridiculous.. there are other sickness out there but Covid .. what’s the sense of closing places and opening theses stupid well h... read more

Business response:

Hi Heather, WellNow continues to welcome walk-in patients; however, if a center’s wait time exceeds its capacity, additional walk-in patients may be asked to return at a later time. For immediate assistance, we would be happy to care for you at another nearby WellNow center or you can speak with a provider seven days a week on our Virtual Care platform.  

Diane Martin's profile image
Diane Martin 
recommend  Recommended
3 years ago

First off the Tele call I had with them was amazing and then the Parma location was great took care of everything I needed very efficient quickly and very nice. Definitely recommend them. 

Business response:

Hi, Diane. Thank you for your support! We are glad to hear that your experience with us was positive. 

Frequently asked questions about WellNow Urgent Care - Corporate

How is WellNow Urgent Care - Corporate rated?

WellNow Urgent Care - Corporate has a 4.5 star rating with 579 reviews. 

When is WellNow Urgent Care - Corporate open?

WellNow Urgent Care - Corporate is open now. It will close at 6:00 p.m.