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WellNow Urgent Care - Corporate
About this business
Location details
60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
while there is a long line to check in on the one and only IPad, the nurses are having a party behind the desk missing the fact that people need help. An elderly man was in front of the line never done that, struggling ...no one from the nurses offered help .
Business response:
Hi Christin. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with your full name, the date and location of your visit and the best way to contact you.
RecommendedMy N.P was absolutely amazing w having never met and a virtual visit I was happy to find the experience super comfortable. He listened and was very supportive and gave great advice. If only we were closer I'd change my primary care provider. A wonderful experience all around. Thank you WellNow.
Business response:
Hi, Dana. Thank you for choosing WellNow and for taking the time to submit a review. We really appreciate it!
Fenton MI 48430 Office was 15 minutes late opening in the morning. Waited for two hours because they took a walk on that didn’t go through the regular paperwork process and jumped in front of the three others waiting ahead of him. He had a bad laceration and should’ve been sent to the ER - instead NP attending decided to work on him for two hours. Finally got seen. I could barely swallow or speak due to sinus infection. Indicated she thought it was a food allergy before even looking at me until I insisted she look as I hav b... read more
Business response:
Hi, Stephanie. The experience and safety of our patients is our top priority and we’d like to find out more details and discuss your concerns. Please email us at wecare@wellnow.com with your full name, the date and location of your visit, and the best way to contact you.
RecommendedReached out to Ashley Burton and she walked me through setting up a same-day appointment. Got in within two hours of setting appointment. Nice professional staff, very happy with the service I received, would highly recommend for immediate healthcare. Five stars!
Business response:
Hi, Jon. Thank you for your support! We are glad to hear that your experience with us was positive.
RecommendedMany thanks to Mrs. George Stephanie for helping me recover all l had lost before to the wrong hands on Binary Options trading, I referred her to all my friends and family and they've not regretted it, now I am referring to her. 𝚆𝚑𝚎𝚗 I 𝚕𝚘𝚜𝚝 𝚖𝚢 𝚓𝚘𝚋, 𝙸 𝚝𝚑𝚘𝚞𝚐𝚑𝚝 𝙸'𝚟𝚎 𝚕𝚘𝚜𝚝 𝚒𝚝 𝚊𝚕𝚕 but w𝚒𝚝𝚑 a sum 𝚘𝚏 £1,000 𝙼𝚛s. STEPHANIE 𝚝𝚞𝚛𝚗𝚎𝚍 𝚝𝚑𝚊𝚝 𝚒𝚗𝚝𝚘 £14,750 𝚒𝚗 𝚓𝚞𝚜𝚝 2 weeks, she 𝚖𝚊𝚢 𝚗𝚘𝚝 𝚔𝚗𝚘𝚠 𝚒𝚝, 𝚋𝚞𝚝 she 𝚛𝚎𝚊𝚕𝚕𝚢 𝚑𝚊𝚜 𝚜𝚊𝚟𝚎𝚍 𝚖𝚢 𝚕𝚒𝚏𝚎, You can't imagine how ... read more
Business response:
Hi, Sunday. Thank you for choosing WellNow and taking the time to leave us feedback! We really appreciate it.
stop gouging people who are trying to stay healthy I got a bill that said my ins. owes $207.00 for an office visit (a little pricey) and that I personally owe $95.00 for a covid test . . . that is bullshit!
Business response:
Hi Sharon. We understand your frustration. The cost to an individual patient can vary based on their insurance carrier and plan. We encourage you to reach out directly to your insurance provider to understand how your claim was processed.
Calling for assistance gets you nowhere. I have been trying to reach my local clinic for an hour and the phone just keeps ringing. The one call that DID connect was just a straight hang up. There is no corporate phone number/email address provided, and if you go to the website to chat, you get the same automated assistance and you’re SOL if you want to speak to someone that way either.
Business response:
Hi Sara. Please reach out to us at wecare@wellnow.com with your full name, the date and location of your visit and the best way to reach you, and our staff will be happy to assist you.
RecommendedI just left your milford ohio office on st rt 28, I was there for a covid test and to see doctor for symptoms, I was immediately informed by med assistant that I would not be eligible for any prescription medications until test results came back and then I would have to come in for another visit. I was quite miserable with head congestion and it was audible. I was told I could still see doctor but she (Ashley )could not help me with any relief for symptoms. The medical assistant was snarky as well, I was snarky right back... read more
Business response:
Hi, Karen. We’re sorry your experience fell short of expectations. We’d like the opportunity to discuss your concerns. Please email us at wecare@wellnow.com with your full name, the date and location of your visit, and the best way to contact you.
They lose your test results
Business response:
Hi Jim. Please reach out to us at wecare@wellnow.com with your full name, the date and location of your visit and the best way to reach you, and our staff will be happy to assist you.
Frequently asked questions about WellNow Urgent Care - Corporate
How is WellNow Urgent Care - Corporate rated?
WellNow Urgent Care - Corporate has a 4.5 star rating with 579 reviews.
When is WellNow Urgent Care - Corporate open?
WellNow Urgent Care - Corporate is open now. It will close at 6:00 p.m.