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Xpress Wellness Urgent Care
- Other
- Oklahoma City, OK
About this business
Location details
777 NW 63rd St, 2nd Floor, Oklahoma City, OK, 73116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
RecommendedUsually good staff in there. The other day I took my son in and this lady was not helpful at all. We explained he uses an inhaler during sports for asthma. She said well we do not sign off on physical exams for sports. Hello lady that’s where we have went for the past several years. The precious PA that we are used to seeing in there is amazing but not this one. Wasted my time. Hope the other lady is still there.
They keep charging my account and it’s been weeks since we went there no warning just took $130 that’s bad business I’ll never go back ever
Business response:
Brandi, thank you for reaching out to us. Our Area Manager would like to look into what is going on with your account. She has looked but did not see your information in our system. Would you please message us with a way we can get in touch with you?
Reception is rude my lord hire someone better they are the face of your business
Business response:
Josh, thank you for taking the time to share your feedback. We strive to provide every patient a 5-star experience and apologize that is not what you experienced today while visiting our clinic. We would appreciate the opportunity to talk with you about your interaction with our staff. Lorena our clinic manager will be reaching out to you. Please feel free to email us at WeCare@xpwell.com if you have any additional information you can share about your visit.
came in and instantly gets told to come back four hours later… is this place a joke or what ? “Urgent” doesn’t mean come back 4 hours later ! Just go to the ER…
Business response:
Stephanie, thank you for your feedback. We continue to utilize feedback such as yours to make improvements with our online check in and wait times. Unfortunately, our patient volume has been very high recently. and our team is doing their best to see everyone in a timely fashion without compromising the quality of care given to each patient. We strive to deliver 5-star service for all of our patients so if there is anything we could do to improve, please let us know by reaching out to our manager at 580-754-2280. We are alwa... read more
Recommendedwe made an online appointment at 9am to get a 2:12pm appointment I thought it would be better for my daughter to sit at home till she can be seen rather than being in a waiting room ,and when u get an appointment ahead of time I thought was the best this has happened more than once , us making online appointments and them saying they don't have us in there system but we prove to them we have a email stating out time to be here , same location I just don't understand why every single time we have made the appointment they say... read more
Business response:
Heather, We are so sorry that this has happened to you. We would like to follow up on the specifics of your visit and the things you encountered. If you could please email us at wecare@xpwell.com with your contact information and the best time to reach you we would love to discuss this with you further. Thank you again for your feedback on your visit and we look forward to speaking with you. We hope your daughter and your husband are feeling better.
Horrible wait times! Drug tests take precedence over all else....Been in my room over 40 minutes now and still haven't seen a doctor. RUN FAST THE OTHER WAY!! I will NEVER be back!!!
Business response:
Tiffany, our clinic manager Andria has tried to reach out to you a couple times but hasn't been able to catch you. Would you please call her at 918-739-4552? She would like to learn more about your visit at the clinic.
We had a appt at 1:15 still set there til 2:30 and that place is a joke 😂 I could of done what they did at home lol. That was our 1st time there and will be our last!
Most slowest place on planet earth
Business response:
Thank you for the review. We strive to deliver 5-star service for all of our patients so if there is anything we could do to improve, please let us know by reaching out to our manager at 918-910-5186. We are always looking for ways to improve so all feedback is welcome. Thank you again!
Took my son in on a Sunday evening at 6:38 pm. One person in line ahead of us checking in. A few people waiting in waiting room. Got up to the receptionist and she said they weren't taking any more patients because they were behind and close at 7pm. I didn't argue, but I wish I would've expressed how upsetting that was. You close at 7 pm. I don't care if you are running 1 patient or 100 patients behind. You're an immediate care facility and my son needed to be seen. It wasn't an emergency, so I didn't take him to the ER. But... read more
Business response:
Deedee, thank you for your feedback. Without your review we are not able to make the necessary improvements. We understand your frustration being turned away during an urgent need for your son. Please reach out the Area Manager Michelle and discuss your experience and concerns. You can reach her at 316-733-9355. We hope your son is feeling better.
Frequently asked questions about Xpress Wellness Urgent Care
How is Xpress Wellness Urgent Care rated?
Xpress Wellness Urgent Care has a 4.5 star rating with 24,900 reviews.
When is Xpress Wellness Urgent Care open?
Xpress Wellness Urgent Care is closed now. It will open at 9:00 a.m.