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Zodiac MX6 Suction Side Pool Cleaner
About this business
NOT GOOD ON LEAVES Does not suck up leaves very well KEEPS ON GETTING STUCK
Business response:
Hi FL State Ins, Thank you for taking the time to review your Zodiac cleaner, and we're sorry to hear about your experience. We take customer satisfaction very seriously and we'd like to ensure that you are equipped with the most effective cleaner for the debris specific to your geographical area. Please visit the Zodiac website for information on reaching customer support so we can work with you directly. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Get stuck every 15 minutes, useless, waste of time and money This is a useless waste of money pool cleaner, the only good thing about is it so quite and automatic as it stops automatically all the time. I had to pull it out of the water all the time to clean it from leaves, pebbles or anything bigger than a dust. It is crazy, i bought it for a quite efficient pool cleaner however it is just do nothing, your pool has to be away from anything that may fall into to have this thing work, other than this it will get stuck in sile... read more
Business response:
Hello Marwa, Thank you for taking the time to review your Zodiac cleaner, and we're sorry to hear about your experience. We take customer satisfaction very seriously and we'd like to ensure that you are equipped with the most effective cleaner for the debris specific to your geographical area. Please visit the Zodiac website for information on reaching customer support so we can work with you directly. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
breaks easily 2 weeks in and already doesn't work -
Business response:
Hi Erika, Thank you for your valuable feedback. We're sorry to hear that you're less than satisfied with your Zodiac MX6 Suction Side Pool Cleaner. If you think you received a defective product, we suggest you contact the Amazon Seller about a replacement. We always recommend professional installation of pool products and equipment since an experienced pool professional can recommend the proper flow rates and pool filtration pump requirements. Please contact your local pool and spa professional to ensure the product is insta... read more
The yellow clip that keeps it closed broke. The vacuum broke, not even 2 months old. Will be contacting manufacturer. If they take care of the issue I will revise my review.
Business response:
Hi Jose, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. Product quality and customer satisfaction are top priorities to us. Please visit the Zodiac website for information on reaching customer support we can connect you with a product specialist who can help. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
So disappointing My zodiac came defective I guess and I couldn't get it to work. The company only refund me half of what I paid for because of some restocking refund deduction nonsense. People should be aware of this.
Business response:
Hi Daniel, We are sorry for your poor experience with this cleaner. We wish we'd had the chance to work with you to resolve the issue. Although you have returned your product, it would always be advisable to contact your local pool and spa professional to diagnose the issue and to process any warranty claims on your behalf. The terms of the return are subject to the Seller's and Amazon's return policy and as such, there is nothing we can do as the manufacturer. However, if you contact the Seller through Amazon directly, you ... read more
Waste of money Don’t waste your money. There is a reason it’s one of the least expensive one on the market. Rubber on the track keeps coming off the track, making it spin in circles. Happens at least 3/4 times a day. Pain in the ass.
Business response:
Hi Lori, We're sorry to hear about your experience with this cleaner. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please visit the Zodiac website for information on reaching customer support. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Junk This product seemed to be an improvement over the hayward I have been using for decades, but looks are deceiving. I have given this pool sweep every chance to work properly. I have complete control over each suction and discharge line and can not come up with a combination to make it work for more then a few hours. Biggest problems are, the smallest piece of debris will stop it from working, it LOVES to hang up on the steps, and worst of all if there is too much suction it will go to the water line and suck air causing ... read more
Business response:
Hi Steve, Our apologies for the issues you're experiencing! Product quality and customer satisfaction are top priorities to us. We want to help. Please forward your review to us, along with your contact information, to "customerfeedback at fluidra-dot-com", and a product specialist will be in touch to assist. Thank you for your patience! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Got stuck every two minutes Every two minutes got stuck with tiny rocks Don’t waste your money
Business response:
Hi Jose, Our apologies for the issues you're experiencing! Product quality and customer satisfaction are top priorities to us. We want to help. Please forward your review to us, along with your contact information, to "customerfeedback at fluidra-dot-com", and a product specialist will be in touch to assist. Thank you for your patience! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Green pool At times no matter my water level, the wheels don't even move. Now my pool is green.
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.