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Zodiac MX6 Suction Side Pool Cleaner
About this business
Beware I bought this product and quickly realized that it wasn’t the right type of sweeper for my pool. I returned the product with all pieces included and the seller is only returning 50% of my money saying I only sent the hoses back!! As if I’d send it back without the sweeper! Beware of this seller and take pictures if you plan on returning this item.
Business response:
Dear Sheareen, We're sorry about your poor experience. The terms of the return are subject to the Seller's and Amazon's return policy and as such, there is nothing we can do as the manufacturer. However, if you contact the Seller through Amazon directly, you can leave Seller feedback and they will be able to notify you of what their return policy is for this product. If we can help with selecting the best cleaner for your pool's needs, please visit the Zodiac website for information on reaching customer support, and we'll be... read more
Won't last Great for three weeks, then nothing. Won't move downhill let alone up the side walls. Total waste of money.
Not a good investment! I bought this vacuum and it's already not working!
Business response:
Hi there, We're sorry to hear about your experience with this cleaner. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please visit the Zodiac website for information on reaching customer support. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
SELLER SUCKS. Might be ok, if it worked consistently. I wanted to love this vacuum, because the price is really reasonable. Unfortunately, it just doesn't work consistently enough to be useful! I've had to hand vacuum the pool whenever I want it to actually look clean. I've contacted the seller and they will not allow a return. NEVER BUY FROM THIS SELLER. THEY'RE AWFUL!
Business response:
Hi Amanda, We're sorry about your poor experience. The terms of the return are subject to the Seller's and Amazon's return policy and as such, there is nothing we can do as the manufacturer. However, if you contact the Seller through Amazon directly, you can leave Seller feedback and they will be able to notify you of what their return policy is for this product. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please forward your review to us, along with your ... read more
This product is meh 😑 This vacuum is meh 😑 it’s moody and when it works it’s great! But that’s rarely the case. Do yourself a Favor either invest in an expensive robot or just vacuum your pool Yourself. I bought 250 dollars Worth of aggravation to be honest
great for dust/dirt but doesn't pick up leaves I'm assuming that those who gave this a 5 star review don't have any trees within a mile radius of their pool. The design is so flawed that one large leaf or long palm frond will render it useless. So, if you like taking your pool vacuum apart with a screw driver and removing leaves every time you try to use it, this is the vacuum for you! Should have returned it the first time it happened. SO frustrating...DON'T BUY it. Wish I had just had the old vacuum reconditioned. It never... read more
Business response:
Hello H. Hume, Our apologies for the issues you're experiencing! Product quality and customer satisfaction are top priorities to us. We want to help. Please forward your review to us, along with your contact information, to "customerfeedback at fluidra-dot-com", and a product specialist will be in touch to assist. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Suction is really bad when fully assembled Returning back for my money, not worth it and very disappointed with the product.
Business response:
Hi Tim, We're sorry to hear about your experience with this cleaner. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please visit the Zodiac website for information on reaching customer support. There are also a few troubleshooting tips you can check: 1. Confirm that the main drain is closed. 2. Check wheel speed to verify proper flow. Refer to section, "Check for Proper Flow" in the Owner's Manual. 3. Check to see if any interior teeth of the tracks are worn.... read more
Stopped working after a couple of days When it worked, it worked ok but, stopped after a couple of day. Brought it in for repair, work a couple of days and stopped again. Would return but they want a 50% "restocking fee" - not worth trying this unit for the risk of 50%
Business response:
Hi Lou, We're sorry to hear about your experience with this cleaner. Product quality and customer satisfaction are top priorities to us. We want to help. Please visit the Zodiac website for information on reaching customer support. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Poor Operation This cleaner spends a lot of time wheeling around the pool. I have called the tech support several times. The outcome is that I take my new cleaner to a warranty store. This needs constant attention. It will stop moving and need a push to get going again. I will find it laying on its side or back and need to flip it over.
Business response:
Dear Erik, We're sorry about your experience with this cleaner! Have you verified that the hose float is positioned approximately 9" from the cleaner? That is usually the issue if your cleaner is tilting or flipping. If positioned correctly and still tilting, you might need an additional float. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please forward your review to us, along with your contact information, to "customerfeedback at fluidra-dot-com" so we ca... read more
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.