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Zodiac MX6 Suction Side Pool Cleaner
About this business
not worth the money Quit working in less than a month. Not good if you have pine needles.
Business response:
Hi Karen, We're sorry to hear about your experience with this cleaner. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please visit the Zodiac website for information on reaching customer support. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
durable? not working properly ...
Business response:
Hi Knightlune, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We have helpful videos as well as FAQs on the Zodiac website, which may be of use to you. We take customer satisfaction very seriously and if the website resources don't do the trick, we'd like to speak with you to see how we may be able to assist. Please visit the Zodiac website for information on reaching customer support. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac pro... read more
Very unhappy Will not stay 0ff stairs. No matter how much I adjust the suction it will just stay in the corner. Very unhappy with is purchase
Business response:
Hi George, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We want to help! Here are some suggestions to help keep your new MX6 from getting stuck on the stairs: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Count wheel rotations to verify proper flow. Refer to section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Confirm proper hose length for your pool. Refer to section, "Determine Correct Hose Length" in the Owner's Manual. If these don'... read more
Waiting for replacement due to internal crack in body of vacuum ...not caused by us The product works very well BUT the body of the vacuum is cracked inside and we've done nothing that could have caused it. The vacuum is only 2 months old which is beyond the allotted return period. I'm waiting to hear back from the manufacturer in hopes that they will replace the vacuum. If they do, I will change my review to reflect 5 stars.
Business response:
Hi General Contractor, Our apologies for the issues you're experiencing! Product quality and customer satisfaction are top priorities to us. We want to help. Please forward your review to us, along with your contact information, to "customerfeedback at fluidra-dot-com", and a product specialist will be in touch to assist. Thank you for your patience! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Will not work on my pool Beware of the seller you use!!! Spent almost $300 on this vacuum and it will not work on my pool. The seller will not let me return it, prime member or not, I cannot review the actual vacuum
Junk The worst ever! Does wheelies all the time, barely moves around the pool, and seems to get stuck in one spot often. Called Zodiac and the had us take it to a local pool place that does their warranty work. They found no issues with the unit and Zodiac said it’s our pump (which is a brand new 1 HP Pump). The pool vendor (won’t mention their name) advised us to get a Dolphin instead. That’s what we are going to do... DO NOT BUY ZODIAC AT ALL, save your move and save your aggravation
Business response:
Dear Kevin & Sherri, Thanks for your feedback. We apologize for your experience with your cleaner. To address the tilting issue, verify that the hose float is positioned approximately 9" from the cleaner. If your cleaner isn't moving around properly, here are some things to check: 1. Confirm that the main drain is closed. 2. Check wheel speed to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. 3. Check to see if any interior teeth of the tracks are worn. If so, contact your dealer for ... read more
Doesn’t work I can’t get it to work! Hate it!
Business response:
Hi Vicky, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner! Product quality and customer satisfaction are top priorities to us. Please visit the Zodiac website for information on reaching customer support and we'll be happy to help get your new cleaner up and running. All the best, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
DO NOT BUY DO NOT BUY I purchased the Zodiac MX6 and it will not free itself on the built in table post in my pool. It gets hung up on the table concrete post in the pool. Actually I should have known it might not work. the pool cleaner was only use 2 hours, still new. I boxed it up to send back and the company wants to charge a 50% restocking charge. 1/2 the purchase price. Don't buy from Zodiac if you have a problem, kiss your money goodby
Terrible equipment It is not working
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.