CustomerExperience_killedthetaxi_featured_2 (2)
10 Aug
Customer Experience Killed the Taxi Cab

Fast. Friendly. Frictionless. Today’s customers accept nothing less. That is why this year, 89% of companies expect to compete primarily on the basis of...

06 Jul
How to Get More Customers. And keep them.

Customers have become more connected than ever through the ever-evolving avenues of online feedback: 92% of consumers conduct research online before making a...

03 Jun
Listings Management: Your Guide to Local SEO

Relevant. Simple. Instantaneous. This is what consumers expect from their online searches. This guide introduces the foundation of presence management--citation consistency. Providing basic business...

27 May
BirdEye launches new 2016 profiles

Make an unforgettable digital impression with BirdEye's new profiles. The customer journey is mobile, and it’s picking up speed. We’ve launched cutting-edge new BirdEye...