RingCentral | Phone System
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RingCentral

4.8
7952 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on BirdEye, Jun 02, 2017
Took awhile to get a representative today, but I guess it was just a busy day. It didn't bother me much, because once I got someone on the chat the problem was resolved in about 5 minutes. Very satisfied with RingCentral support as usual. more »
5on BirdEye, Jun 02, 2017
Not only was I impressed with the help that Carlo provided I was very happy to hear that the feature I wanted was so easily available. It took quite a while to get Carlo "on the line" but that wasn�39;t a huge issue. Thank you! more »
5on BirdEye, Jun 02, 2017
I spoke with Matt and he was great! He walked me through the entire process of adding another user and was really knowledgeable about the process and interface. After we did that, he informed me to call tech support next time for re-configuring the phone. Matt was really helpful and I'm very grateful that he was patient enough with me to walk me through all the steps. more »
5on BirdEye, Jun 02, 2017
The technician was awesome! Well trained, well though through out all the situation that I had difficulty with it. more »
5on BirdEye, Jun 02, 2017
This guy was fantastic. When he hit on something he wasnt sure of, he talked to his colleagues and found a great solution only a minute later. GREAT support!!!! more »
5on BirdEye, Jun 02, 2017
Extremely satisfied. My call was answered and I was transferred through to Victor who was able to understand my requirements and help me setup the system with ease. Very happy with the service so far! more »
4on BirdEye, Jun 02, 2017
The representative I spoke to was incredibly kind and competent, but it definitely took longer than expected - about an hour on the phone in total, which in all honesty, was pretty unfortunate. But again, I would rather a kind, communicative representative who is clearly doing the best they can than speed! more »
5on Fitsmallbusiness, Jun 02, 2017
I have been with this company for the past two years and the service they provide is great. more »
5on Fitsmallbusiness, Jun 02, 2017
Ring Central makes going mobile and having more than one office so much easier and our customers get better communication with us. Being able to take calls, faxes, and voicemail from our mobile phone helps keep our office running smooth without interruption. more »
4on BirdEye, Jun 01, 2017
They were able to make it pretty painless for us, they were able to walk me through the steps to resolve the issue. They also left the ticket open for 48 hours to ensure the issue did not happen again, and followed up with me to ensure resolution. more »
5on BirdEye, Jun 01, 2017
Thank you so much for making this experience stress free. I talked to two different customer service rep., sad to say, and didn't get the name of the first Rep, but Joel (2nd Rep) were both so helpful and very knowledgeable of the issue going on with my extension and cell phone app. They were both very calm and supportive and an experience worth going through. We need more customer service Rep such as these two. more »
4on GooglePlay, Jun 01, 2017
Good app. Has the basic functions down pat. more »
5on BirdEye, Jun 01, 2017
The technical support representative provided a fast and effective solution to my need. He was kind, professional and did his job well. more »
5on BirdEye, Jun 01, 2017
Ishmael was great and resolved by my queries and my logging on issue quickly and well! Thanks Ishmael, Great customer service!! more »
5on BirdEye, Jun 01, 2017
Michael was very knowledgeable and was able to pinpoint my problem and walk me through to the solution. more »
5on BirdEye, Jun 01, 2017
Janine made my day She was very knowledgeable and was able to resolve the issue at hand. Keep up the good work, Janine! more »
5on BirdEye, Jun 01, 2017
Michelle did an excellent job in working with us and being a great liaison for RingCentral sales to help us resolve a longstanding issue we had with our contract. We felt she really went out of her way to wrap up and answer all our questions and make sure the right people were involved to get our issues fixed. It went a long way and we wanted to make sure to acknowledge it. more »
5on BirdEye, Jun 01, 2017
Owen was professional and helpful. I was at a loss as to how to change voicemail message at my office (new employee) and he walked me through the process. Was able to make the necessary changes to my voicemail as soon as call was completed. Great experience. more »
5on BirdEye, May 31, 2017
I spoke to Charlie, and he was phenomenal! He explained everything in detail and made it sure easy to resolve out issue. I would say the issue was resolved in about 20 min! Thank you Charlie! We are back up and running awesome job! more »
5on BirdEye, May 31, 2017
Both Jenn and Michael were very helpful. Jenn did a lot to set-up phone, and Michael assisted in going on-line to activate and have me set number of seconds for ringing. All-in all went great. Phone was shipped to me locked, so I had to call support to resolve and activate. Besides that, went great! more »
5on BirdEye, May 31, 2017
I kept getting passed over to different departments before coming back round to the first department again but then the engineer knew what he was doing and sorted everything out, very helpful. more »
5on BirdEye, May 31, 2017
Fantastic. Great service I would absolutely recommend more »
5on Whichvoip, May 31, 2017
Rock Steady Service, Easy to Use
I have used RingCentral for years once we de-centralized the office and have not looked back. RingCentral is rock steady and has never failed us in all the years
of use. We originally chose them because it was so easy to use and setup by people not fully familiar with telephony ...simply said I love their interface. more »
5on iTunes, May 31, 2017
Version : 9.1.0
I like it!
Is not perfect, but is really useful. My small business keeps thriving because of the ability of having a work phone number everywhere I go and never miss a clie
nt. At the same time I set my own hours, close on holidays and never compromise my personal number. We've been with them for over a year now 👍 more »
5on iTunes, May 31, 2017
Version : 9.1.0
Solid
This program does what it's designed to do and it does it acceptably well.
more »
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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
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Review summary

5  6423
4  1218
3  226
2  4
1  1
60 reviews with no rating
4.8
7952 reviews