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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,520 reviews
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Haylee A.'s profile image
Haylee A. 
on Birdeye

9 years ago

We are able to work remotely when there is a problem at the office. Rain or shine we are able to keep the phone up and running, helping our clients with their every need.  

Ye L.'s profile image
Ye L. 
on Birdeye

9 years ago

I love the ease of listening to voicemails on your computer instead of going through the phone system and pressing a million buttons 

Charles C.'s profile image
Charles C. 
on Birdeye

9 years ago

8x8 is a great product. We changed over from an Avaya telephone system to 8x8 in January of 2014. The ease of use and roll out of the system went very smoothly 

Wendy H.'s profile image
Wendy H. 
on Birdeye

9 years ago

I love the functionality of the 8x8 instant message. My office is quite hectic and we are spread out across our floor, my boss and co-workers are able to IM me to come to their office, or just ask a simple question that would take longer to address via email. I also set up a lot of web exes and it is extremely simple to use and send out to clients. I already set up one this morning and it's just 11:00AM. I have used alternative services at other companies and they don't have the ease of use or functionality of 8x8. Much impr... read more

Zachary N.'s profile image
Zachary N. 
on Birdeye

9 years ago

The HD Voice is really nice for calling because it's very clear and easy to understand what people say. Before I had to keep say "what was that?" but not it's a lot more clear and crisp. It was kind of unsettling at first because it sounded like they were right next to me, but now I think it's super useful because I can have a clear conversation. 

Jeff B.'s profile image
Jeff B. 
on Birdeye

9 years ago

Reliability and quality. VOIP service through 8x8 has lots of great features, but when it comes to our day to day business as a busy insurance office, it is reliability and voice quality that is most important. We need to know our phones are going to be working and that we can communicate clearly with our customers. 8x8 works.  

Cassie S.'s profile image
Cassie S. 
on Birdeye

9 years ago

We have management and sales people that are always on the go. We have an office in San Diego and an office in Palm Springs. We have clients all over California, so we're in different cities on a daily basis. We LOVE that we are always connected no matter where we are. We use the mobile app and clients never even know that we're not in our office when our office transfers their call to us. We love everything about 8x8! 

Rob B.'s profile image
Rob B. 
on Birdeye

9 years ago

I'm not a long time 8X8 user, however in the time I have been using 8X8, I love it. First, I've completely removed the hard "landline" type phone from my office. I now use the 8X8 app on my Iphone and can do everything and more (mobile) that I could do from my office, allowing me to be more productive. Second, the ease in which we were able to set up our organization was just that...EASY. From setting up our auto attendant to our queues to our extensions, 8X8 made set-up snap. Finally and most importantly is the customer ser... read more

Jeremy M S.'s profile image
Jeremy M S. 
on Birdeye

9 years ago

We love all the features and the ease of use. But funny story I have is while using my phone app I'm in a client attic and I call them. It makes it look like I'm at my office till I start texting photos to them of the raccoon I ran into while up there. They didn't know what to think. After explaining to them what 8x8 was they got it for their home business and hired us to get the raccoon out. Thanks 8x8. Jeremy Schultz Enviro-Tech Pest Services Jeremys@envirotechps.com 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,520 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.