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AAA Smart Home Security
- Security Systems
- Tempe, AZ
About this business
For over 100 years, AAA has been a leader in road safety. Now, we help you outsmart life at home, too. We know you work hard to own your home. That’s why we work hard to protect it, with home security that’s reliable, affordable and connected. Enjoy freedom and peace of mind, knowing you have the legendary service and trust of AAA behind you.
Location details
8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ezra with AAA installed my security system. I decided to go with AAA because Xfinity has lost their ability to give proper customer service support. I met Ezra over a year ago when he installed my friend's system. He made such an impression on me that I recognized him when he arrived to install my system. He was professional, educational, and pleasant to work with. If AAA is anything like their employee, Ezra, I know I will be in good hands.
Just had my install today of cameras and home security system. Anthony and Philippe did an outstanding job setting everything up and going through how to work everything which was great. I am very impressed and pleased with the system and the ease of use. Would and will definitely recommend the system, as well as both the installers. Excellent job!
Our Yale door lock was installed by AAA by the first technician, it did not function properly. The technician said he is not a lock smith and could not do anything: the latch was hitting the frame, we were still charged for the poorly installation. I complained to AAA they sent out a new technician named Kenzo, he was amazing he new exactly what to do and explained to us what was going on. he apologized for the first technician installation mistake in not fixing the problem we were having. Thank you Kenzo for taking the stre... read more
OK, we are back to square one. The system protect issue was fixed, now its back. 5 minutes off and 1 minute on and its 86 F. It takes 5 to 6 hours to cool the home. System Protect, System Protect...tech support can't figure out the issue. One thing leads to another. Last year the issue was fixed, at the same time the technician disabled the Winter time even the heater is system protected, Summer is here and Air Conditioning won't work. Last time when the technician came to fix the issue by installing the relay bypass, he cre... read more
As part of my package, I purchased smart thermostat. The technician said that the smart thermostat I was sold by AAA smart home was not compatible with the main control panel and that someone would come out the next day with the correct smart thermostat. No one came, no one called. I called this morning and it turns out the tech forged my signatuire stating that the work had been completed. Further, I would have to contact sales to purchase a new thermostat. Avoid these guys.
Ezra called 30 minutes before he arrived to confirm, was very conscientious with how things were installed and looked. We highly recommend.
We had security cameras installed recently and I have to say our installer, Kenzo is the best! He was knowledgeable, courteous, and so nice.
Ezra installed or new system recently. He was great, very professional and quick despite our wifi issues. He made sure I understood the new system and helped me set up my preferences.
We had a hardware problem with our alarm system. We were without monitoring for a month. AAA said that they would waive all of the costs. Then I get a bill two months later with charges that were supposed to be waived . They were fine when it was Safeguard. UPDATE: Thanks to Robin for contacting me about this review, listening to my side of the story, reviewing the company contact files and then providing an adjustment to the bill. Robin contacted me after these steps were taken and validated my complaint and informed me of ... read more
Frequently asked questions about AAA Smart Home Security
How is AAA Smart Home Security rated?
AAA Smart Home Security has a 4.8 star rating with 4,784 reviews.
When is AAA Smart Home Security open?
AAA Smart Home Security is closed now. It will open tomorrow at 7:00 a.m.