This profile has been claimed by the business owner or representative.
ABC Nissan in Phoenix, AZ, is your trusted destination for certified Nissan service. Conveniently located to serve nearby areas like Tempe, Mesa, and Scottsdale, our state-of-the-art service center is staffed by manufacturer-certified technicians dedicated to keeping your Nissan running smoothly. We specialize in essential maintenance services, including oil changes, tire rotations, and brake repairs, using only genuine Nissan OEM parts to ensure quality and reliability. Enjoy a comfortable waiting area with complimentary Wi... read more
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I visited over the weekend April 6. I was greeted by a wonderful salesman (Congolese), we made small talk over the African continent. He got some information. I had my own financing. I told the salesman I would possibly make a visit there on Monday. The salesman goes away then comes back is the sales manager, he is pushy and behaved as a controlling person. Semi demanding that I show up. I left and thinking of not showing up again after that weird experience. I began receiving multiple phone calls on Sunday, I was driving ho... read more
I had a negative experience w/ ABC Nissan. I came in to test drive a car and the salesperson asked me if I wanted to talk numbers. I stated no as I simply wanted to see how the car drove. She checked with her manager and they stated I couldn't test drive the car. What kind of dealership doesn't let polite customers test drive their vehicles? When individuals shop for cars, they don't want to be pressure-sold - they want to try something out and compare it against other choices and make their own informed choice. What... read more
I feel I was rushed.. I was only given certain options and every time I asked a question I got a rushed answer. The man was literally like ok do you like this one or this one and then when I'd say oh what about this one he would say no how about these two.. I couldn't even really look. Then I find one and we agree on the price for them to tell me it was sold already after I hit the big bell and everything smh.. It's like they were in such a hurry just to get you to sign. Long story short I do not like my car it's small and i... read more
This dealership was all good at the beginning BEFORE key word BEFORE I bought the vehicle, afterwards they don't care about you! Trust me when I say that. I purchased a used vehicle and it had a dent and the front bumper was lifted off a little and they agreed to fix it. I have been contacting them to set up an appointment ever since and they give me some bs excuse that their manager ain't there and so on. Unlimited excuses, sales manager Jose M. Is the individual who agreed to call and set up an appointment and never did. A... read more
This dealership has already taken (stolen) nearly $3,300 from my 86 year old father, a Navy veteran. First, $2,500 for broken engine mounts; then lo and behold $800, yes, $800 to repair THREE power steering hoses that SUDDENLY leaked profusely AFTER picking up the car AFTER the $2,400 repair. And guess what? It's STILL leaking power steering fluid and who knows what else from my father's 2009 Altima which NEVER leaked ANY FLUIDS or oil before these two trips to ABC. Scott in the service department acted like he didn't know m... read more
Dont come here was approved for vehicle and 3 days later to give car back because i wasn't approved later on. Worst first time being to dealership and will not be back.
I learned last week that ABC Nissan forged my name on documents for a different (24 month) service agreement versus the lease wear and tear 36-month agreement that I purchased. I retained the documents I signed to prove it to them, yet, their newest GM, Tim Beyer, and Finance Mgr, Lorenzo Ramos, ignored the proof and didn't so much as reply to my emails (perhaps they're aware of their dealership forgery practices or why wouldn't they correct the matter?). These folks are unethical and unprofessional, shame on them. Calling... read more
The only reason I'm leaving one star is because I have to, ABC Nissan doesn't deserve any stars though. This place is a joke! We called and verified that the vehicle they have advertised on their website was available to come look at and test drive. When we got there, they took our information to test drive the vehicle, told us they were getting the vehicle ready, asked us some questions regarding trade in or if we were paying cash or financing, then we waited a few minutes and the sales guy came out and told us that the veh... read more
I would not even give them a star, but you have to write this message. I've been with ABC since 1997 bought 11 vehicles. I brought a vehicle there yesterday. And they would not work on it because it hat something inside that didn't like. So they had me go pick it up now. I'm down over $250 for 2 ways of bringing this car and now I have to bring it to another dealer. Hope to never go here again. I would go to Walmart first before I ever went to this dump.
ABC Nissan Service has a 2.9 star rating with 435 reviews.
ABC Nissan Service is closed now. It will open tomorrow at 7:00 a.m.