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ABC Nissan Service

2.9

About this business

ABC Nissan in Phoenix, AZ, is your trusted destination for certified Nissan service. Conveniently located to serve nearby areas like Tempe, Mesa, and Scottsdale, our state-of-the-art service center is staffed by manufacturer-certified technicians dedicated to keeping your Nissan running smoothly. We specialize in essential maintenance services, including oil changes, tire rotations, and brake repairs, using only genuine Nissan OEM parts to ensure quality and reliability. Enjoy a comfortable waiting area with complimentary Wi... read more

Location details

1300 East Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
2.9436 reviews
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Eric W.'s profile image
Eric W. 
rating
a year ago

If I could leave zero stars I would. This place is awful, the finance department is a joke. Josh in the finance department called me while I was on vacation with family, and emailed me numerous times. However, when I need anything done I do not hear back. I have not heard back from the dealership. I have reported this dealership to Nissan corporation. Maybe this will be the only way to hold them accountable, and get the poor workers out and better workers in. DO NOT COME HERE. ALL 5* reviews are done in the shop. Trust me, t... read more

Kathy P.'s profile image
Kathy P. 
rating
a year ago

My daughter and husband bought a used car from this place. They were talked into the extended warranty. Two days after purchase starter went out and battery was bad. They were told warranty didn't kick in for 30 days. Terrible service, total rip off. Avoid this place. They ended up putting $1000 into their "new" car. 

Aaron R.'s profile image
Aaron R. 
rating
a year ago

Dishonest dealership! Made all kinds of promises when I bought the vehicle that never happened. Forced me to buy the Zatek protection on a car that the paint was already faded and damaged. I go in for the 6 month application and they tell me that the car needs to be cleaned before they can apply it. That would have been nice to know when I made the appointment. 

Ahmed M.'s profile image
Ahmed M. 
rating
a year ago

I brought my car for oil change appointment and no one attended me. I waited by my car for 15 min and not one Service Advisor attended me. I walked inside and there is no one around. I really needed oil change and I was upset at this point, I got in my car and left! I'll never come here again!! 

Constance L.'s profile image
Constance L. 
rating
a year ago

After I bought my vehicle from ABC Nissan in 2015, I took it there for all the regular maintenance and service. The service was fine, but I could always count on pressure to add on work that wasn't needed. Thankfully, this vehicle has been reliable, and I haven't needed anything other than regular maintenance until now. There were a couple of safety recalls, so I called 3 different times to try to get an appointment. Each time, I was told someone would return my call to get me scheduled, but that never happened. I calle... read more

Cady D.'s profile image
Cady D. 
rating
a year ago

Worst experience ever! Brought my car in for a tire light that was on. Was told I needed a new tire because of a nail, had them replace it just to find out months later when I brought it to another Nissan dealership that they put the wrong size on which directly caused a new problem related to the AWD. The dealership that found the problem told me to call ABC Nissan because they aren't sure why they would do that and that they could call and give them a store card to pay for the maintenance needed due to their mistake. spoke... read more

Chantel P.'s profile image
Chantel P. 
rating
a year ago

Cam was great to work with. That said, the finance department (Jonathan and his manager) were awful. They were relentless and high pressure to buy a service contract, attempting to confuse me with the numbers and promising one deal and then switching it hoping I wouldn't notice the difference. Then trying to convince me it was not that different when it was. In the end, I got what I wanted but it was painful and exhausting. If it wasn't a great used car I would not have stayed. I was in the process of leaving when Cam helped... read more

Ashley J.'s profile image
Ashley J. 
rating
a year ago

This place is a joke. This is possibly the worst dealership here in Arizona, no wonder their getting sued left and right. They sell lemon cars here. My gf was so excited to make her first actual vehicle purchase this place sold her a used car that shut down in the middle of driving to work 2 weeks after purchasing, and NO ONE answers the phone. They make all these promises to get certain things fixed but when they time comes they give you the runaround. Now fast forward 3 months later the car completely died, needs a new eng... read more

Chris C.'s profile image
Chris C. 
rating
a year ago

Keep your trade in keys to yourself! They'll use it against you to keep you at the dealer. Asked them over 5 times to get my keys back from them, and finally had to actually stop talking until they gave them back. My sales rep was very kind and friendly, and was very responsive. They were quick to answer any questions I had and they had a near pristine vehicle. Make sure you check the Kelly blue book on your trade in as they will undervalue what you have. Also ask them to take off any accessories they add as fees on the car. 

Frequently asked questions about ABC Nissan Service

How is ABC Nissan Service rated?

ABC Nissan Service has a 2.9 star rating with 436 reviews. 

When is ABC Nissan Service open?

ABC Nissan Service is closed now. It will open at 7:00 a.m.