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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Food was not good. Service was good. Would not recommend.
Business response:
Hello and thank you for reviewing Alexander's. We apologize that your recent visit was not as expected and because we certainly value your feedback, would love to discuss this visit further so hopefully we can learn from any mistakes we may have made. If you do not mind discussing and have the time, please call 843-785-4999 at your earliest convenience. Thank you again and we look forward to hearing from you.
Super disappointed. Waitress came by 2x. Steak was over cooked and a sous chef came out and told me off about the temperature. I used hyperbole and mentioned it looked microwaved. Not a great compliment but typically the cook staff doesn’t tell off a table in front of their family. please do not patronize this establishment. There are several better places to eat on HHI.
Business response:
Hello and thank you for reviewing Alexander's Restaurant. We certainly apologize that your visit was not as expected and that you had issues with the kitchen staff. May we contact you to discuss this visit further so we can get a better understanding of what happened? If so, please privately send your contact information so we may reach out or please call 843-785-4999. Thank you again and have a wonderful day!
Food quality was poor. Food was cold and tasted like paste. We felt rushed during our dining experience. Changes are needed!
Business response:
Hello and thank you for rating Alexander's. May we please reach out to you to get some input on your recent visit? If so, please privately send your contact information so we may reach out or if you prefer, please call 843-785-4999. We would certainly like to learn from any mistakes we may have made. Thank you!
Host, bartender, waitress all fantastic. The food was awful. They've changed the shrimp and grits; was gross. Weiner Schnitzel not sure what the meat was if it was even pork; awful. Sorry and I did love this place but the kitchen needs help.
I would totally recommend the bar, but dinner was not great. The meal was overdone and disappointing, but the service was excellent! Will probably give it another chance .
Business response:
Hello George and thank you for the review of Alexander's. We appreciate your honesty and certainly thank you for commending the bar and service. As far as the quality of the food, hopefully we will have an opportunity in the future to make this up to you!? If you would like to discuss this experience further with our management team, please send us your contact information privately and we will reach back out ASAP. Thank you again and have a wonderful day!
Advertised Brunch@$32. Per. Had a Bloody & 1 gl. house wine.Gave waiter $100 bill w/0ut checking. Assumed enough. Came back & said not enough. Was $106! Did’nt question. Won’t be back.
Business response:
Hello Cooper, Thank you for your feedback regarding Mother's Day brunch at Alexander's restaurant. We certainly apologize that you were mislead by $32 per person, plus tax and service charge and would hate to lose your business as a result. If you have time to discuss, please privately send your contact info or give me a call at your convenience at 843-785-4999. We look forward to hearing from you.
Slow service. 4 out of 6 did not have good things to say about the food.
Alexander's has always been our must go to restaurant when on HHI, however this experience there was at best awful. I must say that since Palmetto Dunes has taken over the food and service have fallen into worst fine dining on HHI. Service was nonexistent and unfriendly with one hour or more between servings and very poor food prep quality and appearance. We were offered a free dessert for their failure to provide a meal that met their previous standards. We won't be back to this restaurant. A couple leaving when we left nev... read more
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is open now. It will close at 9:00 p.m.