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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Alexander’s can learn from the Sunrise Cafe on Hilton Head. My waiter never once cleaned my table after a course. Eventually, someone did come by and took the used dishes away. While the manager and others were very good, the waiter was absent. At sunrise cafe no empty plates are left as they are secured by the first person who comes along and the attention to the customer is extraordinary. The food was good but I have had better prime rib at Teds Montana Grill. This was my first visit after the change in management. It was ... read more
Business response:
Hello John and thank you for your recent review of Alexander's. Hopefully we can use your feedback, along with others to continue to improve and hopefully have you back some time in the near future. If you can find the time, please contact Guillermo at 843-785-499 to discuss further. Thank you again and have a wonderful day!
Waitress very matter of fact. Where we had been seated was awful due to the setting of the sun. The window was full of sun and low shining into our eyes. When we asked if we could close the wooden blind. Our waitress new it was bothering us as we were eating and told us that the blinds were broken and they will get replaced this year when you have the money this year to get new ones! Didn’t even offer us another table ... pretty shocking experience really disappointing. No lumps of crab in my crab cakes. Cold tomato soup eve... read more
Business response:
Hello Cherie. Thank you very much for bringing your recent experience at Alexander's to our attention. As we are extremely sorry that your visit was sub-par, we would love the opportunity to discuss your evening further so we can attempt to keep this from happening again in the future. If you have the time, please contact Guillermo at your earliest convenience. Thank you again and have a wonderful day!
Food was bland. One could get a much better meal and experience at Bonefish Grill.
Business response:
Hello Cesar and thank you for taking the time to leave your review. As we are always trying to improve, we would love to discuss your recent trip to Alexander's so we can only improve and hopefully have you return in the future. If you have a minute and are willing to discuss, please contact Guillermo at 843-785-4999. Thank you again and have a wonderful day!
Business response:
Hello Marjorie. Thank you for your feedback and we apologize that your recent visit to Alexander's was such a disaster. We certainly would like to make things better and hopefully have you return in the future. If you have the time and are willing to discuss further, please contact Guillermo at 843-785-4999. Thank you again and have a wonderful day!
We couldn’t figure out what took so long between courses. The restaurant was 1/3 full. Must assume there was a special event that was taking all the attention away from the diners. Frustrating.
Business response:
Hello and thank you for the feedback on your recent visit to Alexanders. We would certainly love to hear more about your sub par experience at our restaurant so we can hopefully improve in the future. If you have the time, please contact Guillermo Carrera at your earliest convenience to discuss this matter (843-785-4999) as we would greatly appreciate it. Thank you.
The is always mediocre so even tough. Is a pretty restaurant, conveniently located, with decent service, it is never among our top choices
Business response:
Hello and thank you for your feedback. Because this review is fairly vague we would love to be able to discuss this with you directly so we can hopefully improve in the future. If you have the time, please contact Guillermo Carrera at 843-785-4999. Thank you again and we look forward to hearing from you.
My wife and I had dinner at Alexander’s two nights ago. We waited over 45 minutes for our entree and were never told about the delay in advance due to a large group. My wife had prime rib and I had Wiener schnitzel. Both meals were poor at best. Finally our check had a charge for an item we did not order. Considering the positive reviews for Alexander’s we had the worst meal we have ever had in Hilton Head.
Business response:
Hello Dan and thank you for your feedback. We would love to discuss your sub-par experience at Alexander's with so we can hopefully learn from our mistakes. If you have a free minute and time to talk, please call Guillermo Carrera at 843-785-4999. Thank you again and we look forward to speaking with you on this matter.
My wife’s blackened Grouper which was the daily special did not taste at all as if it was blackened... in fact it tasted “fishy” and not fresh and full of bones!
Business response:
Hello and thank you for your feedback. We apologize that your recent experience at Alexander's was not what you expected and would certainly like to discuss this with you so we can hopefully avoid this from occurring again in the future. If you care to discuss further, please contact Guillermo Carrera at your convenience at 843-785-4999. Thank you again and have a wonderful day!
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is open now. It will close at 9:00 p.m.