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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
We made reservations here two months in advance for our 25th anniversary. When we arrived early to make sure we got the table we requested we were told we were too early and someone who was about to get engaged also requested the same section. After waiting at the bar for 45 mins we were then told that “we can’t make people eat faster”. This was 30 mins after our reservation so we just had to leave as find somewhere else on our special night after this treatment. I wish this was the first time we have been burned by bad mana... read more
Worst food I had during my Hilton Head Visit. We first started with a very pleasant host, followed by a rude bartender Spenser, I’m surprise this gentlemen is in the hospitality business. I must mention Toni the second bartender was amazing, she should be the only one behind the bar. Michelle did a nice job as our server, however the food was terrible. I ordered the Steak Frites, my steak was not edible, my brother in-law order the prime-rib dry, no fat, and well done this was also not edible. My father in-law ordered the Sh... read more
Business response:
Hello Anonymous and thank you for the feedback. We certainly apologize for the issues that you encountered and will discuss everything internally. If you would like to express more feedback with management, please give us a call at your earliest convenience. Thank you again and we look forward to hearing from you.
Business response:
Looks like we didn't meet your standards on the last visit
The food was great, and there were plenty of selections to choose from. The drink choices also were excellent. Our waiter seemed to be overwhelmed never stopped in after we got our food to see how we were doing and we had to flag him down three times to get our check.
Business response:
LukeL we apologize for the service on your last visit. Thank you for taking the time to leave us a review
Business response:
DanA it looks like we didn't meet your standards. If you wish to discuss anything further please contact management
Started off great with a good cesar salad then waited over 45 minutes for Prime Rib which had so much salt it was inedible. There was no empathy at all it seemed. The waiter did take it off the bill when i explained it to him. Prime Rib was ordered rare on the high side was not a melt in your mouth experience, in fact it was tough and chewy. A little more empathy would have gone a long way. They did say they would remake but i said no, I didn’t want to wait another 45 min. Wife had Short Ribs that were very tasty… but 45 min... read more
Business response:
We are sorry to hear we didn't meet your expectations.
The food was disappointing. Our fish was grayish looking that lacked flavor.
Business response:
Sorry we didn't meet your expectations on your visit
Business response:
MelissaD it appears that we didn't meet your standards on the last visit. Please contact management if you wish to discuss anything further
Business response:
MelissaD it appears that we didn't meet your standards on the last visit. Please contact management if you wish to discuss anything further
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,694 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open tomorrow at 5:00 p.m.