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1057 Ellis Rd. N, Jacksonville, FL, 32254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I'll keep it short. The moving crew was very personable and professional. That's the only positive thing I can say. Over $1,000 for 6 to 7 hours of work. A leaded glass pane in the door of a cabinet was broken and immediately reported to management. The company's management told us to report it to their claims department (instead of offering the basic customer service of doing it themselves). We called the claims department and were told that their computers were down and they would mail us a claim form. The claim for... read more
It's hard to write a review on these movers since they cancelled on me at the last minute WITHOUT A PHONE CALL. I set up my time earlier in the week, paid my deposit, did as much packing as possible, and then waited. A half hour after their scheduled time I called the company wondering where they were and was told their crew had called in and they were looking for replacements. This was at 1:00 in the afternoon on a Saturday! I couldn't believe it. This was inexcusable. Obviously unreliable, to say the least. Not only would... read more
This was the WORST EXPERIENCE EVER!! My 74 year old mother used them for a major move from FL to Ohio. Contract and deposit given on April 28th for PACKING on May 22nd. The night before they called to confirm they would be there on MAY 27th!! and had no idea they were packing her.! They scrambled and got a crew there about noon on the 22nd. Written on the contract was a 3-7 day estimated delivery date..it took 16 days. Also written on the contract was the fact that a shuttle truck would be needed and we paid an additi... read more
Business response:
Cheryl, Thank you for your valuable feedback, we are sorry we did not meet your expectation on your relocation with us. Please contact our customer care team at 866-941-1849. Best Regards, All My Sons
Had a horrible moving experience... was told door jams would be padded & floors protected & wall art & mirrors would be packed and protected. Nope, nope & nope... glass mirrors were packed with metal without wrapping. Salt lamps packed on top of COMPUTER monitors with Nothing in between!! Broken furniture... kitchen items that I paid a ridiculous amount for them to pack so they wouldn't get broken. Stuff was thrown or dumped in boxes. It was a horrendous experience and all I got from the sales person, management etc was... read more
Never use them...they stole our stuff and broke our furniture. The actual charges are much higher than what they say but later on the bill got doubled. The claim money is low and not worth it because then you can't leave them a bad review. I refused their claim money and preferred to leave this review. Don't ever hire these thugs!!
Business response:
Aamir, Thank you for your valuable feedback, we are sorry we did not meet your expectation on your relocation with us. Please contact our customer care team at 866-941-1849. Best Regards, All My Sons
This company was terribly expensive and broke a lot of my stuff. The movers they sent were very inexperienced at what they were doing. They also took so long, that they stopped billing me after the 5th hour. It was only three rooms of furniture and boxes - was only supposed to take 3 hours, and it took them nearly 7. The movers had no experience packing a storage unit, and packed it in the most efficient way possible, only stacking to the ceiling towards the front. They threw whatever was left on top, puncturing my canv... read more
Business response:
Laurie, Thank you for your valuable feedback, we are sorry we did not meet your expectation on your relocation with us. Please contact our customer care team at 866-941-1849. Best Regards, All My Sons
I called to inquire about a move, provided details, etc. and was given an estimated quote. From then on, I received multiple calls daily asking if I had made a decision. The caller, "Charlie", was overly friendly and persistent. I finally called him and asked him to stop calling and that I would contact the company when I was ready to commit. I should have stopped right there. But, thinking I was saving money with this company, I went ahead and gave a deposit. It was estimated that the cost would be approximately $400 for my... read more
My bedroom set, which includes four poles and a media chest, was severely damaged. I have been able to identify over 30 areas where the paint and wood have been damaged. So areas are repairable, however, the areas where chucks of the wood are gone that are not repairable. This is directly related to the negligence of the movers that were compensated to move my items from one location to the next. The media chest is missing a part of the wood, which again is unrepairable. The items are very new and the amount of damage is unb... read more
Do not recommend. Had an appointment with an 8-9am start time. 9am no call no show. I call and they tell me their truck broke down. 1st of all thanks for the call. Tell me it will be 11:30-12 before they can get a truck out. Not acceptable. For my trouble they offered a whopping 5% discount, $27. I tell the office guy Joe that thats not acceptable and this totally screwed up my appointments and plans that day, he had an i dont give a crap attitude and asked if i wanted to cancel. Uh, no idiot i want you to have a truck here ... read more
Business response:
Jeff, we are terribly sorry to hear about what happened while enlisting our moving services. We would like to make sure that mistakes like these do not happen again. Please contact or customer care team at 866-941-1849 with your move ID to make sure your situation is made right. Thank you, All My Sons.
All My Sons Moving & Storage has a 4.5 star rating with 5,668 reviews.
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.