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All My Sons Moving & Storage

4.3

About this business

Location details

509 Lovell Road, Knoxville, TN, 37932, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.32,516 reviews
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Steve H.'s profile image
Steve H. 
rating
8 years ago

The two men that arrived to do the actual moving couldn't have been nicer. Daniel and Nico had us loaded, moved, and unloaded amazingly fast. They quickly readied all the furniture for travel and very carefully placed it in the truck. They took no breaks from start to finish, and were just really courteous, clean, hard-working guys in general. The administrative department employees were equally as courteous, although a bit over scripted. Be sure to ask your confirming agent about ALL costs other than the hourly rate. Things... read more

Ruann L.'s profile image
Ruann L. 
rating
10 years ago

UPDATE: The owner contacted me the day after this review hit the net to find out what he could do to make it right. He said he would like us to be a customer for life. As a result, he sent a two man team, Santana and Larry, to come clean up the mess left from the day before. All furnishings are now in proper place. We still do not have a receipt for the money paid. ORIGINAL REVIEW: Their quote estimate and prompt attention to my needs for today's move is what caused me to select this moving company. As a seasoned mo... read more

Katie S.'s profile image
Katie S. 
rating
12 years ago

I was very hesitant to hire movers because of the hade made furniture I own, but knowing I couldn't move alone, I started researching online. From the first time I spoke with Jensen, I felt good about my choice. Chris and Shea arrived on time the morning if the move, were extremely friendly and professional and took care of my belongings. The estimate I was given online was right on point to the final amount I paid...a huge relief when trying to budget for a move. I cannot express enough how pleased I was with the whole expe... read more

Elizabeth D.'s profile image
Elizabeth D. 
rating
13 years ago

I used All My Sons to move my heavy furniture from Knoxville to Oak Ridge. They are decently priced. Each item was wrapped in furniture cloth and then plastic. It took a while to wrap everything but the furniture was not damaged in the move, so it was worth it. I did notice a gouge in my staircase after they had left which they did not tell me about. Annoying yes, but the job overall was satisfactory. 

Greg ..'s profile image
Greg .. 
rating
a week ago

Stole my guitar. Otherwise fine. They seemed friendly enough at first, but once I asked about my missing guitar they went silent. 

Mindi S.'s profile image
Mindi S. 
rating
3 weeks ago

HORRIBLE! DO NOT USE! The movers showed up unprepared and immediately had an attitude when they realized I used a few moving bags -- something that was never communicated as an issue beforehand. During the move, they damaged my washer that was in great condition, making it unusable. I was forced to completely replace it out of pocket. I filed a damage claim and they reimbursed less than 10% of the replacement cost, which is unacceptable. They also broke my treadmill. On top of the damages, the crew was unprofessional with ... read more

Joy M.'s profile image
Joy M. 
rating
2 months ago

Contacted by 3, first can't agree to time, hides until after deposit. Contract miles long even after truck arrives. Way too High to move a couch, washer/dryer TV and small cabinet. $400 and better check to see if I got my deposit back. Run from them!!!! Terrible! 

Business response:

Thank you for contacting us Joy, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move. Tha... read more

Kimberly F.'s profile image
Kimberly F. 
rating
3 months ago

This company is not a reputable company they do by the truck not by your actual inventory this past Friday I moved from Knoxville Tennessee to Lexington Kentucky. This company came Friday when they got there was told that the truck was too small. They started loading three hours in. They told me that they had one more hour of loading that they had to get this job done in 14 hours and they needed to get back to Knoxville All the while vaping and doing drugs in my house. I've never seen a company that would turn down money ins... read more

Business response:

We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator 

Susan D.'s profile image
Susan D. 
rating
6 months ago

Everything could improve! Worst move of our lives because of these crooks. Kept our furniture hostage on their truck until we'd paid the whole bill then broke or warped everything we had. NEVER USE THEM!!!!!! 

Business response:

Susan, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or th... read more

Frequently asked questions about All My Sons Moving & Storage

How is All My Sons Moving & Storage rated?

All My Sons Moving & Storage has a 4.3 star rating with 2,516 reviews. 

When is All My Sons Moving & Storage open?

All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.