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All My Sons Moving & Storage
- Movers
- Knoxville, TN
About this business
Location details
509 Lovell Road, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
UPDATE: The owner contacted me the day after this review hit the net to find out what he could do to make it right. He said he would like us to be a customer for life. As a result, he sent a two man team, Santana and Larry, to come clean up the mess left from the day before. All furnishings are now in proper place. We still do not have a receipt for the money paid. ORIGINAL REVIEW: Their quote estimate and prompt attention to my needs for today's move is what caused me to select this moving company. As a seasoned mo... read more
I was very hesitant to hire movers because of the hade made furniture I own, but knowing I couldn't move alone, I started researching online. From the first time I spoke with Jensen, I felt good about my choice. Chris and Shea arrived on time the morning if the move, were extremely friendly and professional and took care of my belongings. The estimate I was given online was right on point to the final amount I paid...a huge relief when trying to budget for a move. I cannot express enough how pleased I was with the whole expe... read more
I used All My Sons to move my heavy furniture from Knoxville to Oak Ridge. They are decently priced. Each item was wrapped in furniture cloth and then plastic. It took a while to wrap everything but the furniture was not damaged in the move, so it was worth it. I did notice a gouge in my staircase after they had left which they did not tell me about. Annoying yes, but the job overall was satisfactory.
Contacted by 3, first can't agree to time, hides until after deposit. Contract miles long even after truck arrives. Way too High to move a couch, washer/dryer TV and small cabinet. $400 and better check to see if I got my deposit back. Run from them!!!! Terrible!
This company is not a reputable company they do by the truck not by your actual inventory this past Friday I moved from Knoxville Tennessee to Lexington Kentucky. This company came Friday when they got there was told that the truck was too small. They started loading three hours in. They told me that they had one more hour of loading that they had to get this job done in 14 hours and they needed to get back to Knoxville All the while vaping and doing drugs in my house. I've never seen a company that would turn down money ins... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Everything could improve! Worst move of our lives because of these crooks. Kept our furniture hostage on their truck until we'd paid the whole bill then broke or warped everything we had. NEVER USE THEM!!!!!!
Business response:
Susan, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or th... read more
After booking this company, they were late which was communicated and understood . Multiple pieces of furniture were scratched doorways and Floors . I reviewed the company on Google after my husband reached out trying to get them to make this right . The company asked me to contact them and I have yet to hear back from the company at this point . I will never use this company again . Do not make the same mistake as me .
Business response:
Bethany, It seems there might have been some sort of miscommunication. Our sincere apologies, we regret any inconvenience this may have caused. To ensure we address your concerns promptly, please reach out to us via email at wecare@allmysons.com. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Our team will review your message and respond as soon as possible. Thank you for your patience and understanding. Best regards, Marie Senghore Community Coordinator
If you're dreaming of a move filled with chaos, disrespect, and surprise charges--look no further than All My Sons! From the moment their movers showed up vaping in my home, attitude-first, I knew I was in for a treat. They lost items (including a PS4 and other electronics! I'm sure they found a new home..), broke things (my couch and TV!), and had the audacity to make me pay 3x as much as what they quoted me for--no clarification or in depth details about what the charges consisted of, just a hearty "you'll deal with it" en... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Seriously if you want a truck in your in your driveway without being lied to you I would highly suggest you don't call this company. They lied to me and they got me in one heck of a jam. I do not have time to find a moving company if they called me and told me I have to get a storage facility and provide them with an address before they could dispatch a truck to me not this was after they got my money after I was told my stuff was gonna be packed up professionally safeguarded put in a plywood container that keep roaches out ... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,446 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.