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All My Sons Moving & Storage
- Movers
- Knoxville, TN
About this business
Location details
509 Lovell Road, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
After booking this company, they were late which was communicated and understood . Multiple pieces of furniture were scratched doorways and Floors . I reviewed the company on Google after my husband reached out trying to get them to make this right . The company asked me to contact them and I have yet to hear back from the company at this point . I will never use this company again . Do not make the same mistake as me .
Business response:
Bethany, It seems there might have been some sort of miscommunication. Our sincere apologies, we regret any inconvenience this may have caused. To ensure we address your concerns promptly, please reach out to us via email at wecare@allmysons.com. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Our team will review your message and respond as soon as possible. Thank you for your patience and understanding. Best regards, Marie Senghore Community Coordinator
If you're dreaming of a move filled with chaos, disrespect, and surprise charges--look no further than All My Sons! From the moment their movers showed up vaping in my home, attitude-first, I knew I was in for a treat. They lost items (including a PS4 and other electronics! I'm sure they found a new home..), broke things (my couch and TV!), and had the audacity to make me pay 3x as much as what they quoted me for--no clarification or in depth details about what the charges consisted of, just a hearty "you'll deal with it" en... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Seriously if you want a truck in your in your driveway without being lied to you I would highly suggest you don't call this company. They lied to me and they got me in one heck of a jam. I do not have time to find a moving company if they called me and told me I have to get a storage facility and provide them with an address before they could dispatch a truck to me not this was after they got my money after I was told my stuff was gonna be packed up professionally safeguarded put in a plywood container that keep roaches out ... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
The knowledge that you Do Not have storage in Knoxville area . Wasted my time on hold fir 10 minutes just to say - you do not have storage units in knoxville
Business response:
Thank you for reaching out Kristi. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you for your time. Best regards, Marie Senghore Community Coordinator
Please read this if you are considering using All My Sons for your move. We used All My Sons Moving Company located on Lovell Rd in Knoxville, TN in early March 2025. During the move, they damaged the home we were moving from (denting walls, and scratching the front door in several areas), broke legs and scratched most of our furniture, and also stole several boxes from us containing our gaming systems (we stupidly labeled the boxes with the contents to be able to locate them after the move). We were told by All My Sons clai... read more
Business response:
Thank you for your patience throughout the claims process Earlene. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore ... read more
I gave a one star review only because there's no availability to give no stars. The workers that came to do my move were awesome, but the company has no clue how to operate a moving business. they did not come out to do an estimate. They just guessed it ended up being a disaster. The crew did not have time to pack up the kitchen which we ordered, and they did not have enough room on the truck to take all our belongings, we had to find another company last minute the following day to get the rest of our items. this caused a... read more
Business response:
You deserve the absolute best experience David. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number assoc... read more
Believe these bad reviews. Worst experience we've ever had with a moving company. Overcharged and under delivered. Take your business elsewhere or you will regret it.
Business response:
Thank you for contacting us, Charlie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Hired company to move items 50 mi to a 10x10 storage unit. i waited 45 min on truck at destination bc they stopped to eat on my dime. i was charged for multiple packing supplies unused. They refused to unload unless full amount paid. My husband was quoted $750 and at the destination it was $1500. The office refused to negotiate. I do not recommend using this company in Knoxville!
Business response:
Thank you for contacting us, Liz. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Th... read more
One large moving bag with winter clothing and kitchen and other supplies stolen/lost. For a disabled, senior citizen on a fixed income it will take some time to replace items. The only thing I can say is if the person who tool them were that desperate for my stuff and feel at peace with what they done, I guess they can keep it
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Tracy, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,516 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.