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All My Sons Moving & Storage
- Movers
- Knoxville, TN
About this business
Location details
509 Lovell Road, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Stole my guitar. Otherwise fine. They seemed friendly enough at first, but once I asked about my missing guitar they went silent.
HORRIBLE! DO NOT USE! The movers showed up unprepared and immediately had an attitude when they realized I used a few moving bags -- something that was never communicated as an issue beforehand. During the move, they damaged my washer that was in great condition, making it unusable. I was forced to completely replace it out of pocket. I filed a damage claim and they reimbursed less than 10% of the replacement cost, which is unacceptable. They also broke my treadmill. On top of the damages, the crew was unprofessional with ... read more
Contacted by 3, first can't agree to time, hides until after deposit. Contract miles long even after truck arrives. Way too High to move a couch, washer/dryer TV and small cabinet. $400 and better check to see if I got my deposit back. Run from them!!!! Terrible!
Business response:
Thank you for contacting us Joy, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move. Tha... read more
This company is not a reputable company they do by the truck not by your actual inventory this past Friday I moved from Knoxville Tennessee to Lexington Kentucky. This company came Friday when they got there was told that the truck was too small. They started loading three hours in. They told me that they had one more hour of loading that they had to get this job done in 14 hours and they needed to get back to Knoxville All the while vaping and doing drugs in my house. I've never seen a company that would turn down money ins... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Everything could improve! Worst move of our lives because of these crooks. Kept our furniture hostage on their truck until we'd paid the whole bill then broke or warped everything we had. NEVER USE THEM!!!!!!
Business response:
Susan, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or th... read more
After booking this company, they were late which was communicated and understood . Multiple pieces of furniture were scratched doorways and Floors . I reviewed the company on Google after my husband reached out trying to get them to make this right . The company asked me to contact them and I have yet to hear back from the company at this point . I will never use this company again . Do not make the same mistake as me .
Business response:
Bethany, It seems there might have been some sort of miscommunication. Our sincere apologies, we regret any inconvenience this may have caused. To ensure we address your concerns promptly, please reach out to us via email at wecare@allmysons.com. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Our team will review your message and respond as soon as possible. Thank you for your patience and understanding. Best regards, Marie Senghore Community Coordinator
If you're dreaming of a move filled with chaos, disrespect, and surprise charges--look no further than All My Sons! From the moment their movers showed up vaping in my home, attitude-first, I knew I was in for a treat. They lost items (including a PS4 and other electronics! I'm sure they found a new home..), broke things (my couch and TV!), and had the audacity to make me pay 3x as much as what they quoted me for--no clarification or in depth details about what the charges consisted of, just a hearty "you'll deal with it" en... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Seriously if you want a truck in your in your driveway without being lied to you I would highly suggest you don't call this company. They lied to me and they got me in one heck of a jam. I do not have time to find a moving company if they called me and told me I have to get a storage facility and provide them with an address before they could dispatch a truck to me not this was after they got my money after I was told my stuff was gonna be packed up professionally safeguarded put in a plywood container that keep roaches out ... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
The knowledge that you Do Not have storage in Knoxville area . Wasted my time on hold fir 10 minutes just to say - you do not have storage units in knoxville
Business response:
Thank you for reaching out Kristi. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you for your time. Best regards, Marie Senghore Community Coordinator
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,614 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.