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All My Sons Moving & Storage
- Movers
- Knoxville, TN
About this business
Location details
509 Lovell Road, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
RUN don't walk away from All My Sons! We paid for the additional insurance and now they are refusing to honor the contract , despite providing them with the damage documentation required. Instead they send you a docusign with a random dollar amount that is nowhere near the replacement value. I was wrong to believe this is a reputable company.
Business response:
Thank you for your patience throughout the claims process Holly. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
I am not joking when I say this, but please never use this company. I have never been more displeased with a hired company. Me and my buddy were moving out of an apartment. We lived roughly 8 minutes away from where we were moving. We each do not have many items, mainly a bed, small cough, small desk, dresser, and several boxes. We expected this move to take no longer than 6-8 hours. Well, we were sadly mistaken. 12 hours later the 2 moving guys were still going. Multiple breaks were taken, including an almost 2 hours lunch ... read more
Business response:
Kody, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the ph... read more
Over paid, in state move 1 bedroom, and living room suite 2300$. Was quoted 1100$, was not expecting to pay over double in the end. The two young men were very kind tho
Business response:
Thank you for contacting us, Joel. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
I can't say anything positive about this "company". They are not professional at all. They will not wrap/protect your furniture properly and you will have lots of damage. Good luck with trying to get compensation for all the damage. (45+ year old antique, mint condition, family heirloom, pieces) They will give you the run around and offer you a few hundred dollars "to fix" your items. It's a complete joke and a scam. They'll put you on hold and hang up. They won't return phone calls or emails. The insurance you take out on ... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Jessica, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for the oppo... read more
Horrible company! My ring camera picked up Brandon calling me a B***h . Nasty mouths and Alan was an unpleasant hard to deal with employee! I don't recommend this company to move chicken coops
I was extremely disappointed in AMS. My husband saw rave reviews on Google and they Quotes us significantly lower than the other companies available this weekend. Well when they first arrived and started going over the paperwork they said the rate was $239/hr this was significantly more than the $169/hr quoted when we booked. We had to call them and they adjusted it but definitely a bait and switch. Then the guy in charge starts saying they are going to save us on supply charges by not wrapping the furniture. I was immediate... read more
Business response:
Cristina, It is never our commitment to allow any items to be damaged. We take great pride in our work and understand that the possessions our customers entrust us to handle are valuable and, in many cases, hold sentimental value Moving can be stressful, even at the best of times, and it is our responsibility to alleviate that stress. Please accept our sincere apologies for the inconvenience this has caused. Contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or... read more
would give them a zero rating if I could. quotes me 3 movers( 3 showed to empty 2 10x15 units. took 46 minutes to empty one but then 1 mover quit and the remaining 2 took over 8 hours to empty 2nd unit and bring 5minutes to my house. When I. called the office about only having 2 movers, was told they will $30/hr off despite them charging $179/hr; they also added additional charges that were never mentioned such as an hour charge for fees, 14% fuel fee and then refused to put beds together despite the fact I had confirmed tha... read more
Horrible service, very expensive item broken. an quote was 30% less that what thru charged. No response when questioned about inflated crushed. Switch and bait!!
Veronica with All My Sons Moving Company quoted me a price of $181 per hour with $100 down. They called me the day of, to tell me a guy had a family emergency & they would get someone there but no time frame. 4 guys showed up. You can hear them banging things around, but by then I was just happy to be moving. Moved 2 bedroom apartment, into another 2 bedroom & less than 10 miles away. I was charged for almost 4 hours of labor. They charged me $138.99 worth of gas, travel time $209.00 & labor $783.75. Oh $4.95 per roll of ta... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,516 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.