All My Sons Moving & Storage

Bill L. 

on Yelp

6 years ago

We made the reservation because my mother was moving from one assisted living home to another and timing was extremely important. My sister, who is an IT consultant and consequently is extremely detail oriented and conscientious made the arrangements for first thing Saturday morning. In the proceeding days she confirmed, multiple times, that they would show up between 7:30 and 9:00 a.m. Saturday morning. When she tried to call Saturday morning she got no response. I called and was told that they had called the number she g... read more

Tarah H. 

on Yelp

6 years ago

I'm absolutely livid with this company! I should have read all the other horrible reviews on this company before hiring them. I called in advance to get a quote to be sure I stayed in my budget during my move. I was told I would have a $80 fuel charge $100 deposit which went toward the move, and then an hourly rate. When I calculated how long I figure it would take with what I had, I'd be under my budget. Come to find out AFTER they moved all my stuff they have all these fees which were not discussed previously, which add up... read more

Heidi S. 

on Yelp

6 years ago

NEVER HIRE THEM! They came out to give an estimate for my dad. They said $3000 to pack and move everything to Phoenix. The packers did not finish the first day. They rushed everything the second day. They did not even pack or crate the TV which ended up not working in the new location. A mirror was broken and several other items as well. The driver quit the day of the move and refused to drive to Phoenix. They said they would pay for a hotel, but that was added into the increased cost. They kept my dad's belongings ... read more

Greg K. 

on Yelp

6 years ago

STAY as far away from this company as you can. As a retired business man, I can hardly believe these guys can stay in business. As others have stated...this is a bait and switch operation. When confronted with the bill (the truck was half unloaded) I was told to pay the "price" or the truck would not be unloaded. After arguing on the phone about the price...I was told $197.00 would be reimbursed. This is 2 weeks after the fact and still nata. Oh, and by the way my wife's earring collection never made it to our new place. Th... read more

Penny S. 

on Yelp

6 years ago

They never showed!!!! They were due at 4 pm but running late...tried for 5 then 6 and a promise for 7pm. I kept texting and calling but they stopped answering the phone, This was a business move and the company was going to lock me out at 10 pm. I finally found an all night mover who sent a truck and 2 men at 9pm. NO WORD FROM ALL MY SONS. Next morning, I called and they had no idea what happened. Said they were sorry. DO NOT COUNT ON THESE MOVERS! Penny Shank 

Lori S. 

on Yelp

6 years ago

I would not use this company ever again. Very poor communication. I was supposed to get a call 2 days prior to the move. I ended up calling them the day before to finalize the move. Day of the move, I had to keep calling for status updates since I had not heard anything. They had overbooked and I was not moved until the next day. Very poor customer service. I was offered a discount for my trouble but all I got was an extra guy to help move. When the crew of 3 got there, only 2 men worked anyway. No discount as far a... read more

Mona H. 

on Yelp

6 years ago

The worst customer service of my life and I'm 71 years old. They took 9.5 hours to move my 1700 sf home, making HUGE scratches in my flooring. They didn't tell me. I noticed it. There was no "I'm sorry", only complaints about my heavy furniture and the # of boxes they needed to move. For all this, my bill was more than double the estimate ($1,569.04). Of course, I am now in the middle of the complaint process. Who knows what will happen there, if anything. We'll see. 

Ryleigh T. 

on Yelp

6 years ago

I can't really speak to the services of this company because I luckily chose not to use them (thankfully as I learned they aren't very nice once you turn them down) Poor customer service, now i'm reading all the reviews and I feel like I dodged a bullet on this one. 

Matt C. 

on Yelp

6 years ago

Use anybody else, these guys are terrible. First problem - total bait and switch with pricing. Quoted us about $550 for about 3 hours work with a 4 man crew. They didn't tell us about their mandatory 1 hour travel time or 12% fuel surcharge. Complete bull $#!&. We didn't find out about the extra fees until the day of the move and by then it was too late to find anybody else. The workers clearly had no idea what they were doing - using multiple moving blankets to wrap a small plastic chair and not using any sort of prote... read more