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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
This experience was bad! Customer service rep unable to send email verification! I'd sent 3 emails over 2 days with NO response! Finally called and STILL ...10 days later...NO TV...GRRRRR
To date nothing has been received, no check. What is up?? If not paid why purchase?
Your asking if I like your service and I have net even gotten my back yet. So no I do not like your service.
Person I spoke with was very rude and acted like was a qualified technician.
I have not received the reimbursement check for the power adapter that I was promised. I submitted the invoice, received an email from Lawrence Fernandes-tech rep, but have not received the check.
Did some tests said there nothing wrong tv,that it was dish receiver. I just got through installing new dish receiver tonight. STill have the same problem with sound it would be nice if you would honor the warranty that I paid for. Joel Guimond 931 434 2509
bought a laptop off of eBay and the hard-drive was bad...square-trade cant even send me a email with a shipping label cause something is wrong with there system...so they have to mail it.. been 2 weeks and 4 agents and many hours on the phone...I will never purchase Square Trade again SMH horrible language cant understand because they talk to fast and there accent doesn't help and they talk over you...
The ball-head on my tripod broke. I called SquareTrade, they confirmed my coverage and sent an RMA label. I shipped the broken product back and within one week, I had received a check for the refund of the item's purchase price. My only complaint is that there was no refund of the sales tax, only the item's price.
Submitted a claim. Took weeks to get it resolved. They agreed to refund the cost of the defective goods (electric failure of battery for laptop) and then sent about 20% less.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,996 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.