Allstate Protection Plans / SquareTrade

Kurtspissed 

on Resellerratings

5 years ago

I picked up and paid for my TV repair and just because the repair shop uses handwritten receipts with all the necessary info, my claim keeps getting rejected, telling me they need more information. 

UN-HappyDinosaur-.. 

on Resellerratings

5 years ago

I had to do the troubleshooting to find the problem. At 77 they had me behind a 75 in TV looking for numbers and what not that they had on my sales slip that I sent them? I had to take pictures of the screen coming from 2 different "sources". They didn't really want to sent a Technician. Finally they said my set was not repairable to pick a replacement listed on next page of Email. I only one choice on next page was a very inferior product (current price $800, my Set was $2500 2 yrs ago) Even a different brand. I could write... read more

PreciousFalcon 

on Resellerratings

5 years ago

Computer has not been returned yet. CANNOT rate until received & try to use computer. 

Stevefido 

on Resellerratings

5 years ago

When I purchased a printer I decided to also purchase a 3 year protection plan I am very happy I did just 9 days before the plan was going to end my printer died. One call to the Square trade customer service center and my money was on the way. Within 5 days I received a check for the complete purchase price from 3 years ago. I went back to Staples purchased another printer and the same plan PS I had place a brothers P touch label on the printer with the warranty expiration date and did the exact same thing this time. I have... read more

CrowdedAnteater-79914 

on Resellerratings

5 years ago

you don stand by your workman ship don't care at all 

CharmingSeahorse 

on Resellerratings

5 years ago

My problem was with a solar-powered wireless keyboard that would no longer charge the battery adequately, although I could struggle along with it. The online claim process resulted in my having to send the keyboard in for evaluation and repair or replacement. That would leave me with no keyboard, and no way to keep working. A phone call resulted in an instant cash refund from SquareTrade, which arrived after about a week. However, the amount was about $30 short of the cost of a new one. 

GiftedRat-92252 

on Resellerratings

5 years ago

My laptop broke a few months ago but my warranty with Leveno wasn't up until March 1. Leveno wouldn't help me at all. The guys from squaretrade tired fix it over the phone and when that didn't work email me the way to have replaced. I have new working laptop. They were nice and didn't treat me like I was stupid or talk down to me. 

EnergeticTiger 

on Resellerratings

5 years ago

SquareTrade warranty I advise anybody to get this one you will never have trouble filing a claim every service is outstanding 

RealJellyfish 

on Resellerratings

5 years ago

Is terrible and presumes customers are crooked. Very insulting!