Allstate Protection Plans / SquareTrade

ba6767 

on Resellerratings

5 years ago

I would definitely buy this protection again 

dalsimer 

on Resellerratings

5 years ago

I scheduled a evening appointment They decided they couldn’t make it Good luck speaking to Pakistan for tech support Not good 

skosalsa 

on Resellerratings

5 years ago

I’m supposed to get a check for my broken merchandise, as of today I have not received response 

salestl 

on Resellerratings

5 years ago

Process seems slow. Took 3days to receive shipment box. Sent in laptop over a week ago. My laptop is still not repaired or returned. 

jeangallag 

on Resellerratings

5 years ago

I believe I already completed your survey so do not remember all details. Representative made it easy to file a claim. He issued refund Guest Check while we were on the phone. 

laceyvides 

on Resellerratings

5 years ago

My laptop crashed, I sent it in and told me by two weeks, it's been two months. Saying they were waiting on parts. Have not heard any updates I had to constantly bug them and still get nothing. Then all of a sudden, after bugging them they say it's being replaced, 3 weeks later, I recieve a check for my laptop. Wtf? I have waited on work and schooling and I'm not even getting a laptop back. Horrible service. Very inconvenient and no communication. 

slavehate 

on Resellerratings

5 years ago

bad experience when claiming my guarantee of a bluray burner, they first told me that I did not have to send the product, then they sent me an email that I had to send it and of course I had no problem sending it, they sent me an email to send it by fedex which came wrong and no information was seen, after a while I spoke and they did not solve anything, I could never do anything and I kept my defective bluray and I sent a guarantee that does not work, now I prefer not to put guarantee and agree that If my product fails it i... read more

sellmystuff201 

on Resellerratings

5 years ago

I bought a camping bed at Walmart last year. At the time of check out I was given the option to purchase a Square Trade Contract for $7.00. I bought the same bed again this year but wasn't offered the Square Trade Contract. So I called Square Trade. They quoted me $16.00. I asked if they were looking in the "Hobby" section which is where the original contract was listed. The rep said, "We don't have that section listed. I asked him to look into why the price would be more than double last year's pricing. He said he didn't ne... read more

pecharatmichael 

on Resellerratings

5 years ago

The internal coordination seems to be very ineffective between different teams within square trade.