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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Terrible Didn't get my money back for insurance I had threw squaretrade.
SquareTrade ran me around in circles. I had to jump through a bunch of hoops over a small claim. Half the time I got someone on the phone I could not understand. After coming to a final resolution of their making, they changed it to something else two days later. I could only imagine the rip off if it was for something expensive.
I was reimbursed less then I paid for my phone.
Was. Sent directions to reset at factory status but been unable to access.
Phone has no fingerprint pad. Have to put in pin every time. Process was easy. Lost all my text conversations. Note to self. no warranty next time. Freedom to upgrade and keeping old phone for reference if I need it.
Issue 1 - Agent Solved Laptop issue that no one else was able to do. Issue 2 - Dead battery. Different agent was able to remotely verify dead battery. Waiting for new battery from Amazon and will send receipt to Square Trade who will up to $50.00. BTW battery cost was $26.99.
Worth the money to get the extra protection. The only thing was the service people on the phone seemed “put out” by doing their job, otherwise very pleased.
contacted Square Trade in December 2019 because my Samsung 65" TV purchased at Costco in Feb 2017, had a white streak at bottom of screen. They talked me through doing a diagnostic over the phone and had me take pictures to send them. They determined it was "accidental damage" that we had caused and they do not cover that damage. They offered to return a prorated amount of our extended warranty cost. Later called Samsung sent technicians out to my home; no charge for parts or labor. They determined it was not accidental but ... read more
From the start to the completion of my claim only took a few days. That includes receiving reimbursement check because item could not be replaced equally.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 36,039 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.