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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Claim was speedy and appreciate the money that came in time for the holidays
Explained the issue. They checked it out and within two days a resolution.
My only complaint is not being able to speak to a real person and having to do this online. Otherwise everything was fine, overnight delivery would have been nice also.
I bit tedious. Trying to capture a video n upload. I’m 68 years old and don’t know how to resize a video. I had a Samsung and wasn’t offered a Samsung. Knew nothing of the 3 TVS I was offered. Replacement arrived but remote was faulty. Could control via app. Instructed to send back. Revived email that they needed to substitute model. Personally I would have rather had a voucher so I could select a Samsung. I reached out to Costco and they are assisting me with next sets. My claim is in its 19th day.
I appreciate your coverage & your very helpful agents. Resolved my issue of an un functioning protected item in just 1 call with 2 of the nicest representatives I have dealt with do some time.
However we are over two weeks into this mess and originally the wrong parts were sent and the tech told us he’d expedite the correct parts and get back to us asap. We patiently waited all last week and heard nothing. We reached back out to AllState (Square) and we have another appt schedule but not until 12/5/24. This is so frustrating. We be at a month with no washing machines
Awesome and the process was very quick.
Great , surprised how fast I got my item back .
Great attitude and very helpful in helping me with my plan also was notified every step of the way !!
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 26,758 reviews.
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