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Allstate Protection Plans / SquareTrade
About this business
"I had to make several calls regarding my Hitachi TV. The first call resulted in Square Trade saying they would send a new TV and I would need to choose from a list of several ones. Then I was informed via email that I could only receive only one choice: a smaller TV for my permitted limit. When I appealed and asked them to look into other possibilities, I received another email saying I could only receive a cash payment of the base price (tax and extended warranty would not be reimbursed). I reluctantly chose the cash and h... read more
"Our Samsung tv picture quality was darkening and in need of repair. It was determined to be replaced with a comparable LG model. The customer service and technical reps were for the most part friendly, but at times difficult to understand because of heavy foreign accents. The delivery arrived as scheduled. SquareTrade advised us to inspect product and refuse acceptance if there was any damage. To the contrary, the delivery service, UPS, informed us that if we open the package it was UPS policy not to pick up the package for... read more
"It will be a week tomorrow and they still have to received my son’s computer for school. I expressed urgency in getting this matter expedited and was told they would overnight the box to mail the computer and I didn’t get it until 3 days later. Still have no computer "
"I have a four-year "warranty" on a refurbished computer I bought through Amazon. Doesn't cover software. Useless."
"I received my fitbit watch. It is fixed but it looks like they did an AWFUL job fixing it. It looks like a 2 yr old glued the broken pieces together. I am EXTREMELY disappointed. "
"Bad experience as I wasted money and time and got nothing in return "
"Hello, my TV needed to be repaired and Square Trade team identified parts for the repair. Unfortunately, only 1 of 2 parts needed was shipped and the part that was shipped was the wrong part. Thereafter, I received no contact from Square Trade to let me know new schedule for parts to be shipped out and the repair completed. I had to contact them to find out on my own. "
"I was supposed to get a $69.00 refund for a bad Epson printer. Claim no.085617471139 on Feb 10,2018 and it would take a week. But it has not come."
"The first guy screwed up all the work, Was sent a check well below value, had to call 2 more times with all kind of proof to get it straight and get back right amount.Took emails, 3 calls and all the right paper work or I would of lost out."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,115 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.