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Allstate Protection Plans / SquareTrade

4.4

About this business

4.437,125 reviews
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iamh0t4u's profile image
iamh0t4u 
8 years ago

"GOT REPLACEMENT NEXT DAY. " 

fantasmic507's profile image
fantasmic507 
8 years ago

"I had an issue with a pool I bought. Square trade made getting my money back on a defective item easy." 

ddefender's profile image
ddefender 
8 years ago

"Copier wasn't worth fixing. Square trade refunded me what I paid for it." 

jwright47953's profile image
jwright47953 
8 years ago

"Still waiting for results." 

Business response:

“Hello, I have reviewed your account information and the item has arrived at your depot. We are unable to repair the device and will be issuing a reimbursement for the item price. If you have any questions or concerns, please email us at socialhelps@squaretrade.com. Thanks, JD ” 

rmartinez-8884..'s profile image
rmartinez-8884.. 
8 years ago

"Square Trade set up a service appointment with a tech to repair my TV but the tech didn't show up because they never gave him the appointment time. When we rescheduled tech did a great job." 

sheffiewld's profile image
sheffiewld 
8 years ago

"The headphones I bought for my son was initially repaired but the part that goes behind or over the ear wasn't. The metal hangs out and it hurts his ears. I personally think that should have been addressed." 

dutchman45-313..'s profile image
dutchman45-313.. 
8 years ago

"Called square trade in regard to a tv from Samsung that had been repaired three times. Explained the picture was now black and could get only sound. Person on phone very sympathetic to the problem. Square trade decided to replace tv with a new one. " 

tonygiusto66's profile image
tonygiusto66 
8 years ago

"Way too difficult a process. At other stores we can return the item for a refund here it is a long phone call, scan receipts emails too much b s" 

Business response:

“Hi Tony, Sorry that the process was difficult for you. When a claim is being filed, we require the receipt, so we can provide the correct reimbursement for you. Once the receipt is received, we just have to process the claim and the reimbursement will be issued. Currently, all documentation has been received and the reimbursement has been sent. Thanks, JD” 

lglutz's profile image
lglutz 
8 years ago

"I had an iPhone 6+ that started having problems 2 days before my warranty expired. Unfortunately, for me, I didn't report it until after. Still, SquareTrade honored the warranty!" 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,125 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.