This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
"should take care of TV before it go all the way bad"
Business response:
“It was my pleasure speaking with you today. After taking a moment to review your claim, I was able to find an alternate resolution for you. I am happy to hear that you are more than satisfied with this option instead. As we discussed please be on the look out for email correspondence from us about the progress of your claim. Thanks again for your time and patience today. MQ ”
"Got check less than 7 days from making and completing claim. "
"The chair costed $99.55 plus warranty of $9.99, but received check for $81.45"
"Phone was delivered the next day. "
"The representative was very personable. "
"Bought a 2-year replacement plan. After 4 months, my item broke. Received a check from SquareTrade for the cost of the item, but since they paid me out for it, my replacement plan ended. Was told at the store that I would be able to replace my item as many times as needed within the 2 years of the plan, but this was obviously not the correct info."
"Called for a warrantee claim.Was referred to the Manufacturer(Neiko Tools) for their warrantee.Tried in vain to reach Neiko and finally GAVE UP."
"Filed my claim for my cracked screen. The following day they called and said they no longer had Samsung S6 in stock and would mail me a refund check for $585 to replace it. Three days later the check arrived in the mail. Purchased a new S7 and added the Square Trade policy once again!"
Business response:
“Great to hear this sort of experience! We really appreciate the time you took to let us know that we're doing a good job. Thank you!”
"I woke up at 5am to get a black friday deal at SAMS on a 55" Hitachi Smart TV. I was encouraged to get the $49 Square Trade insurance for 5 year protection. Any issues and the TV would be replaced with no questions asked. This was a Christmas present for our parents and were so excited about this present. After only 14 months the TV screen went out and according to Square Trade could not be fixed. They did not have a comparable TV to send at the price I paid (of course because it was a black Friday deal at $125 off original... read more
Business response:
“Hello! We're really sorry to hear that you're unhappy with us. Our protection plan has a limit for repairs and reimbursements up to the cost of the device. I'd love to give this claim a 2nd look to see how I could help. Having located your account, I will give you a call momentarily. Thank you, JA”
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.