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Allstate Protection Plans / SquareTrade
About this business
"I paid for a 3-year EXTENDED warranty. I do not understand why this should overlap with the manufacturer's warranty. The way that I figure it, I am only getting a 2-year extension from SquareTrade. Now I've had a problem with my HP Officejet Pro 8610 printer. I spoke with HP and was told that a replacement part would arrive in 2 days. Well, it has been 3 days and no part. This is not the first time I have had trouble with HP. If the part does not work, I was told to return the printer. I feel that I am getting a "run-around... read more
Business response:
“We apologize you are having trouble with your manufacturer warranty. We do cover items that are not covered under the mfg warranty during the first year if you'd like us to help you get more out of you warranty please feel free to send us an email at socialhelps@squaretrade.com with "Reseller Ratings/MFG warranty" in the subject line. ^AP”
"Received a check for a vacuumed that had no repair in less than a week from failing a claim "
"Service was horrible I will never ever deal with this company again! I am waiting for my check so I can buy another phone. "
"After MANY calls and told waiting time would be 10 min,30 min,50 min etc and told leave your number and told you would be called back which never happened, After a week of trying early 8:30 one morning I got through to a real person (Jacob) he was very nice but with a strong accent,gave him All the info he said I'll have to transfer your call I was transfered to (Denise) in Ky HALLELUJAH she was English speaking and a joy to speak to. Now I wait the results of that call. Thank you (I hope) Shirley Chick"
Business response:
“Hi Shirley! Sorry about the hiccup you're having. I have someone looking in to this for you but please feel free to email us at socialhelps@squaretrade.com with "ResellerRatings" in the subject line! ^AP”
"Complicated issue with a Vizio set that was purchased nearly 5 years ago at Costco. Began to develop intermittent picture problem that we captured on video and sent to Square Trade. Couple visits by service man did not resolve issue. After the most recent recurrence of the problem, with only a day remaining on the Square Trade warranty, we were told that we would receive a check to refund us for the original cost of the TV. We will always get Square Trade warranty on major electronic purchases."
"I was to get a mailing slip emailed to me but that didn't happen. I emailed they to see if they could email me a slip, but they want me to call them AGAIN. There goes another hour of my time."
"You are in good hands your product is covered by a Square Trade warranty."
"I had to make numerous calls to Suaretrade to finally get my claim processed... "
"I called after my tv unexpeditely broke. They sent technician to attempt to fix. After he was unable to fix Squaretrade offered me a replacement tv. I accepted there offer on Friday afternoon, and by Sunday morning USPS was trying to deliver my new TV. I would highly recommend a square trade warranty. Thank you Squaretrade"
Business response:
“Thanks for posting a review! We're glad we were able to help you with your TV claim and make everything #GoodAgain ^AP”
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.