Allstate Protection Plans / SquareTrade

chimneyash 

on Resellerratings

13 years ago

"Purchased warranty thru retailer (Costco) with purcahse of a new Cell Phone. Have used Square Trade in past and unfortunately had to make a claim due to loss of Phone. They were above board, responded quickly and settled claim immediately." 

Milkman00 

on Resellerratings

13 years ago

"So I wrote to SquareTrade corporate about this issue and never heard back from them. Having recommended SquareTrade to numerous people that I know, I am hesitant to use them or recommend them in the future. I will copy the letter that I sent them here: To Whom it may Concern: I wanted to take a moment to write you as opposed to e-mailing in hopes that this will get to someone who can address my concerns. My first concern, which is my most major concern, is the quality of materials that your vendor used (on multiple occasion... read more

Hankinsg 

on Resellerratings

13 years ago

"My warranty claim required two clarification emails which took Squaretrade two days to process. Once my claim was approved, my phone was supposed to be shipped but never showed up. Two follow up phone calls promised all was remedied and the replacement would be on the way. Over a week later, on my third call, problem resolved with a rep who said my first calls were not documented. They ended up paying out the phone for full retail value ( tax included ). I had the check in about four days, electronically deposited it, then ... read more

rodneybernaldo 

on Resellerratings

13 years ago

"I have purchased several SquareTrade warranties with the hopes that I would never need to use it for fear that it would be a complicated process. However, with 4 months left on one of my SquareTrade warranties, the product finally failed. As the item was something installed, I thought I would have to eat the costs of removal and re-installation. When I explained my concern with the customer service rep, he gave me another option of shipping the product back to SquareTrade and receiving full credit of the product (i.e. the p... read more

Philooi 

on Resellerratings

13 years ago

"I had never been a true believer or warranties until recently. Item I purchased from Crutchfield broke due to wear and tear or possible item was not built well. Squaretrade send me a shipping label and refunded me in full for an item I purchased about a year+ ago and I got the B & W P5 instead. That is not call awesome I do not know what else is.. with this day and age on economy, companies playing insurance scams. SquareTrade is the real deal. No % deduction or anything. Just good old plain American service. My faith has b... read more

dwsimpso 

on Resellerratings

13 years ago

"I am amazed how quickly your warranty service was. On day 1 I reported the problem. On day two, I got the pre-paid UPS label. On the third day I received the Amazon gift certificate that was the cash value of the item that failed. Basically, it took about 48 hour all told. I was surprised that you did not even wait to receive the failed unit so you could test it. You took my word for it. I'm really impressed with your business model." 

RichCath 

on Resellerratings

13 years ago

"If you find a better extended warranty service please let me know. No extended warranty company does a better job at customer service than Square Trade!" 

dharris1677 

on Resellerratings

13 years ago

"What isn't to love about square trade? I broke my tablet only seven days after buying it.I filed my claim online at 7pm on a Friday night and by Sunday they refunded my money!I didn't run in to any problems.I bought another tablet and purchased another warranty that day.you cannot go wrong with squaretrade,." 

galitzer 

on Resellerratings

13 years ago

"A better than expected experience. I didn't expect such good service"