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Allstate Protection Plans / SquareTrade
About this business
"I did not expect this good service, thank you SquareTrade!"
"Waste of Money...Just put aside some cash against a possible rainy day. Its cheaper than throwing $150 down the drain. My first and last time w/ SquareTrade. Big Fail."
Business response:
“Hi Ratneck, We're very sorry to hear you're not happy with your experience. We keep customer service at our core and we've clearly dropped the ball here. If you could email me at rebekahhelps@squaretrade.com, we'll do our best to correct this for you. Regards, Rebekah H., SquareTrade”
"very good service not the fastest when i broke my ipad 2 i sent it out the day after i made the claim and 9 days later they sent me my check"
"I bought a warranty for my hard drive because it has failed two times and had to get t replaced. The checkout was so easy! I won't have to worry about anything, even receipts, until filing a claim. "
"I purchased a Phone brand new fron E-bay and bought a Square trade Warranty with it. The phone doesn't work right it keeps rebooting all the time. I sent it back to the seller and they reflashed it. Still doesn't work correctly. SquareTrade said this. After reviewing your claim. It looks like it was denied the day you filed it. They will do nothing for me. I'm out $200 and they don't care. Stay Far away from these crooks and don't think about trying their RIP OFF Warrantys!! They told me its a software Problem. I guess they... read more
Business response:
“Hi Redrumone, We're sorry to hear you're not happy with your experience. If you could email me at rebekahhelps@squaretrade.com, I'll hop right on over to your account and make sure we take care of you! Regards, Rebekah H., SquareTrade”
"squaretrade ripped me off now im out 150 i paid for a phone ...their warrenty is worthless . but i did get my 20 dollars back ...BFD i will never buy another warrenty with them!after talking to a very rude man twice i simply gave up .i told the man this was a rugged phone water proof dust proof military standards , and it beeps on its own and runs the battery out , also because i told them there was a small scratch or not sure possibly a small crack on the outside of the phone , that happend in my husbands POCKET , he got r... read more
Business response:
“Hi holly4290, We're sorry to know that you're not happy with your SquareTrade experience. Let me assure you that we'll do what we can to look into this claim and rectify it, if need be. Could you please email me at clarahelps(at)squaretrade.com and I'll look into this right away for you. Regards, Clara P., SquareTrade”
"Lukewarm and freezing cold with Squaretrade. While I am happy that they make it easier for us to file a claim and they supply the shipping return label but I am not happy that on 6.26.12 my claim on my laptop was approved and here it is 7.3.12 and I still don't have the funds in my Paypal account. Really not happy that whatever outsourced support person had the audacity to say that I wasn't telling truth and that they still hadn't received the laptop when I had the website open in front of me telling me that not only did th... read more
Business response:
“Hi Brad, Yikes--this should not have been the case. Usually our claims are handled much more smoothly than this. We apologize for this, and if you could email me at clarahelps(at)squaretrade.com, I assure you I'll look into your claim and get this back on track for you right away. Regards, Clara P., SquareTrade”
"Awful. Company does not even answer their phones. Tried to reach their marketing department to do business with them and was told you cannot reach them and have to send an e-mail. Sent an e-mail and never heard back from them. I am not sure with this approach and the attitude of their phone operator how they service their clients."
"I had the best experience ever with etrade. I bought mint floor clear from amazon almost two years ago with etrade 2 year warrenty. Good thing, my mint broke. The process was easy, they sent me an email with shipping label. A little after I dropped the box off at usp I recieved the email saying I can redeem my amazon gift card in the amount of a full refund, which I asked for. the squar trade warrenty is reasonabally priced and process made very simple. I only regret not getting it for my dehumidifier which just broke and I... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.