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Allstate Protection Plans / SquareTrade

4.9

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.928,381 reviews
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Reviewer3498305331's profile image
Reviewer3498305331 
a month ago

Sent my watch in on warranty received it back stating they replaced the battery worked 1 week and will not turn back or even charge. Tried to file new claim and will not let me Update Allstate after contacting them made things right with my service plan. Thank you! 

Business response:

Hello Reviewer3498305331, We apologize for any frustrations caused surrounding your Samsung Watch claim. SquareTrade uses certified technicians to complete all repairs and we perform extensive diagnostic tests to confirm functionality before returning the equipment to the customer. We offer a service guarantee of the work done for a period of time after the mail-in repair, for any failures once the claim is completed. We are sorry the issue with your device is still not fully resolved. We understand the frustration that can ... read more

Reviewer1737368858's profile image
Reviewer1737368858 
a month ago

Claim took a little over five days. Good they found problem. 

Reviewer3376532458's profile image
Reviewer3376532458 
a month ago

Repaired laptop to pristine condition 

Reviewer1485643594's profile image
Reviewer1485643594 
a month ago

Didn't have to pay for any of the shipping labels. 

Reviewer2790878348's profile image
Reviewer2790878348 
a month ago

Dropped my phone into the commode accidently. Would not do anything when I fished it out. Put in a claim same day. Got my replacement of a different brand/model in 3 working days. Lost some info, but at least I have a phone I can use. 

Reviewer2759473351's profile image
Reviewer2759473351 
a month ago

The young man was very polite, understanding and patient. He understood my concerns. Took care of my problem! 

Mt3568564433's profile image
Mt3568564433 
a month ago

Easy to use and fast and friendly. 

Reviewer644782955's profile image
Reviewer644782955 
a month ago

They always help me out. They’re really kind and wonderful. 

Reviewer3130278497's profile image
Reviewer3130278497 
a month ago

The lady on phone was great 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,381 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.