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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had my first service call in a year, plumber, diagnosed and repaired my problem in a very timely manner.. tech was helpful and a very nice, thoughtful young man..
Even though the price has gone up over the years, the added services has made it worth while. Being able to video talk with a professional has been such a welcome change. Customer service has always been wonderful.
I had doubts to begin with, but when I needed service, it was perfect! I couldn't have asked for a better experience.
I love the whole products from AMS. Thank you.
Business response:
Hello, Thank you so much for reaching out to AHS and giving us positive feedback. We are glad you love the products from AHS. Timari H.
Fast efficient service. Every contractor they sent my way are quality and caring.
Business response:
Hi Robbie, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
The service I received was so professional and very reasonable. AHS is great at matching contractors to my needs. The contractors for this recent job were CNG. They repaired a leak under my slab and did an amazing job! They did the job in 2 days and cleaned up after themselves. They did the least amount of damage possible so that when they were done, they could restore my space like they found it. They were courteous, on time, and diligent about the work they did. I'd recommend to anyone for any plumbing needs.
Business response:
Hi Shelia, Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield's service.
Works pretty well and gets service completed in timely manner. Did have an issue once when our fridge went out and they deposited the wrong amount for replacement and expected us to wait up to 30 days for a check to replace our fridge. Also the deductible for the hot water tank was incredibly high.
Business response:
Hi Kimberly, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Took care of sll of my problems. All very nice snd helpful.
Business response:
Hi Nathan, Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield's service.
Most service calls are answered in a timely fashion. However, I've been waiting for a resolution and second opinion on my HVAC. This has been ongoing for a while now since your customer service is a AI text line.
Business response:
Hi Chris, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,904 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.