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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great to have confidence in having protection for our home with a great company
Business response:
Hello Gary, Thank you for reaching out to us. We are glad you are with AHS and feel protected. Best regards, Timari H. American home shield
I am so disappointed with the HVAC service technicians that have visited my home. It's just one nightmare after another, no fault of AHS I guess, but it is crazy that since I started using the HVAC warranty service provided by AHS I have been having so many minor issues with my HVAC unit! This is crazy...either the staff with the HVAC companies are setting me up to spend more money or they just don't have a clue as to what they are doing....in all my years, I have not had so many issues with my HVAC unit. And that said, I am... read more
Business response:
Hello Donna, Thank you for reaching out to us. We are appreciate you reaching out to let us know of the AHS experience you had. We are glad the other work orders with AHS went well. AS for the HVAC unit work order we understand that the experience was not satisfactory. If the you have an issue with this work order or another work order please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield
Great people and service!! I would highly recommend
Business response:
Hello Ross, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. AHS strives to be the best for our members. Best regards, Timari H. American home shield
We had an air-conditioning problem and the company called very very quickly to set an appointment with us. On the day of the appointment, they arrived on time, quickly assess the problem and ordered the part. The part came much quicker than I expected it to, the company called us, and came out and replaced it very quickly. The service man did an excellent job.
Business response:
Hello John, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strives to provide the best service. We are happy to know that the AC unit work order was fix quickly in the summer time. Best regards, Timari H. American home shield
Every time I’ve had to call HOME shield warranty. My issues were solved. Immediately. The staff and the service people are great! Everything was taken care of above and beyond. I highly recommend this warranty for every homeowner.
Business response:
Hello Linda, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strives to provide the best service. We are happy you will recommend AHS. Best regards, Timari H. American home shield
Professional, polite, knowledgeable and resolved my issue.
Business response:
Hello Renee, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. Best regards, Timari H. American home shield
Get you back up and going fast. With reliable technology.
Business response:
Hello Samuel, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strives to provide the best service. Best regards, Timari H. American home shield
We still end up paying for services. Out of pocket cost are a bit much.
Business response:
Hello shy, Thank you for reaching out to us. We appreciate you contacting us regarding your experience with AHS. If you are still having issues with the AHS claim please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield
The vendor that was assigned to fix our appliance wasn't very convenient. The first service call took 5 days to get. Then after they had to order the parts, the parts arrived and when they scheduled a return visit it was 10 days out after receiving the part. Poor service
Business response:
Hello Reno, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We apologize the work was not completed in a timely manner. If the you have an issue with this work order or another work order please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,051 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.