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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,124 reviews
kimberly westerness's profile image
kimberly westerness 
7 months ago

Been very happy to have this has saved us several times 

Business response:

Thanks Kimberly. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Dr. Jules's profile image
Dr. Jules 
7 months ago

Amazing to work with American Home Shield and the very professional delivery and installation gentlemen who assisted me with my new washer. The process was so very smooth, the delivery was flawless and they were not only professional but were very thoughtful with the process of ensuring everything was clean and safely done. Thank you again for everything and I fully support and encourage you to consider American Home Shield! 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Dawn's profile image
7 months ago

I like that when something goes awry in my home I always have a backup plan with American Homeshield 

Business response:

On behalf of American Home Shield, I would like to thank you for choosing us as your warranty provider. Your feedback is appreciated. We’ll be here when you need us. Have an amazing week. Sincerely, Stacy 

Linda's profile image
7 months ago

I couldn't be happier. My fridge died, they came out quickly and determined it couldn't be repaired. Within 48 hours they had approved a payout since they didn't have a comparable replacement in inventory. The payout hit my account with 48 hours. Thank you! Previously I had a contract with Choice Home Warranty and it was a nightmare. They only payout wholesale cost with a Lowe's gift card and it took 30 days to receive the gift card. Horrible service. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Melanie's profile image
7 months ago

The process is easy and I was kept updated on each step. Resolution was fair. 

Business response:

Thank you so much for the great review! If there are any other services you need, please visit our website ahs.com. Best wishes, Stacy 

Yvette Conyers-Mayers's profile image
Yvette Conyers-Mayers 
7 months ago

AHS restricts the quality of service the technician are able to provide.which causes the service mem to return a number of times. Also, AHS use to be a lot quicker in providing repairs and having a company available. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Rigoberto's profile image
Rigoberto 
7 months ago

American Home Shield allowed me to get a second opinion on my furnance repair. This allowed for the second opinion to be able to fix the furnance. They listen to us regarding how bad the first contractor was and did not hesitate to send another contractor. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Marion's profile image
7 months ago

I love American Home Shield! Excellent , timely service 

Business response:

Thank you so much for the great review! If there are any other services you need, please visit our website ahs.com. Best wishes, Stacy 

Edna's profile image
7 months ago

After 3 attempt my oven appliance was fixed. I will recommend AHS. AHS did redeemed themselves 

Business response:

Thank you so much for sharing your warranty experience. If you ever need assistance, please contact us at ahs.com. We also have chat as an option to communicate. We are always here to help. Best Regards, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,124 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.