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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,620 reviews
Bridget's profile image
3 months ago

American Home Shield is always quick to answer my call and seems to get me a contracted out very quickly! Also I am always pleased with who shows up 

Business response:

On behalf of American Home Shield, I would like to thank you for choosing us as your warranty provider. Your feedback is appreciated. We’ll be here when you need us. Have an amazing week. Sincerely, Stacy 

Judith's profile image
3 months ago

I have had (AHS) for approximately 3 years now. I have had excellent service on my last calls to their service department. They are very professional and easy to talk with. They get you help as quickly as possible, which I appreciate. Thank you (AHS). 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Gidget's profile image
3 months ago

They were quick and efficient to answer my claim once filed. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Roxane's profile image
3 months ago

When I contacted American Home Shield due to no heat I was given only 1 contractor's name. That contractor was not available for almost a week. With no heat and frigid temperatures, it was imperative that I couldn't wait. The next contractor was Jay Jay Mechncal and they did a quick turnaround with replacing the furnace and had excellent customer service. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Tena's profile image
3 months ago

I added my comment at the end. I explained my rating. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Brian Schick's profile image
Brian Schick 
3 months ago

Quick responses and issues have been taken care of. 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Patricia's profile image
3 months ago

A great company keeping our household running 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Harriet's profile image
3 months ago

Very prompt in resolving my issue. Have used them for many of my problems and they have responded quickly and efficiently. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Robert's profile image
3 months ago

Good service in a timely manner. Help from them on getting the service workers back out to house. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,620 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.