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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
- BestCompany (32,795)
- American Home Shield (22,750)
- Homewarranty (15,556)
- Bizrate (11,002)
- Others (16,747)
The service I received was so professional and very reasonable. AHS is great at matching contractors to my needs. The contractors for this recent job were CNG. They repaired a leak under my slab and did an amazing job! They did the job in 2 days and cleaned up after themselves. They did the least amount of damage possible so that when they were done, they could restore my space like they found it. They were courteous, on time, and diligent about the work they did. I'd recommend to anyone for any plumbing needs.
Business response:
Hi Shelia, Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield's service.
Works pretty well and gets service completed in timely manner. Did have an issue once when our fridge went out and they deposited the wrong amount for replacement and expected us to wait up to 30 days for a check to replace our fridge. Also the deductible for the hot water tank was incredibly high.
Business response:
Hi Kimberly, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Took care of sll of my problems. All very nice snd helpful.
Business response:
Hi Nathan, Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield's service.
Most service calls are answered in a timely fashion. However, I've been waiting for a resolution and second opinion on my HVAC. This has been ongoing for a while now since your customer service is a AI text line.
Business response:
Hi Chris, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Responsive and efficient for cost. Good service
Business response:
Hi Valerie, Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield's service.
Pro: I like the quick response and the ease of filing a claim. I like that I can pay the membership monthly not yearly. Con: Companies that AHS send out are not always honest. One such who was giving a free review told me that my A/C was leaking freon and I needed to file a claim. After doing so the next company said I did not have a leak. AHS would return their fee. When an items needs to be replaced 30 days to make a decision would be better than 20 days.
Business response:
Hi Sondra, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Peace of mind knowing that if something goes wrong all I have to do is call AHS and it will be taken care of.
Business response:
Hi Steven, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Business response:
Hi Billy, Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield's service.
Dewayne H was very professional and cordial. He explained everything well and put me in touch with his supervisor to complete my repair. I was not super impressed with the repair guarantee or the sales pitch given by the supervisor and went with a different company.
Business response:
Hi Jennifer, Your feedback is greatly appreciated to help us provide you with a great customer service experience!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,124 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.